Three Rivers Health & Rehab Center

    2960 Chelsea Rd, West Point, VA, 23181
    3.0 · 17 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Clean but inconsistent care; caution

    I had a mixed experience. The facility felt clean and home-like, the rehab/PT/OT team and many nurses and aides were professional, friendly and attentive, and activities encouraged socializing - I was impressed by parts of the team and would consider returning a family member. But I also saw worrying lapses: unresponsive staff at times (phones not answered, calls for help ignored), uneven cleanliness (one wing smelled, infection-control concerns reported), short-staffing and inconsistent care; proceed cautiously.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.5
    • Meals

      3.0
    • Amenities

      5.0
    • Value

      1.0

    Location

    Map showing location of Three Rivers Health & Rehab Center

    About Three Rivers Health & Rehab Center

    Three Rivers Health & Rehab Center is a modern nursing facility with 60 beds, made up of private and semi-private rooms that come with daily rates of $295 and $272. The center provides long-term care, including intermediate and skilled nursing, respite, and hospice services, and they run 24/7 with an experienced and caring staff. The facility offers physical, occupational, speech, and recreation therapies on-site, and you'll also find a Peak Rehab program for people with complex medical needs. There are special programs set up for post-acute rehab and patient recovery, along with person-centered and skilled nursing care that focuses on helping each resident heal and improve safely and comfortably. The building has special features to help with daily tasks and health management, and the staff uses care plans that support faster recovery and thorough healing. Residents can get involved in daily activities and enjoy amenities designed for well-being and comfort. The center connects to Facebook and Meta, providing services and account access for those platforms, and it can help residents in many languages, such as English, Spanish, French, Chinese, Arabic, Portuguese, Italian, Korean, German, Hindi, and Japanese, so communication is never too hard for anyone staying there. The whole place tries to feel like a home and supports those who need strong rehab and healthcare services, offering both skilled and intermediate levels of nursing under its NFS and SNF care types.

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