HMP Senior Solutions Cambridge Crossing, LLC

    251 Patriot Lane, Williamsburg, VA, 23185
    4.2 · 37 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Welcoming caring staff; inconsistent reliability

    I felt welcomed by warm, genuinely caring staff who knew residents by name - the clean, bright, home-like 32-bed community has a well-managed memory care unit, flexible dining, lots of activities and lovely outdoor spaces. That said, there are ongoing staffing shortages and turnover, occasional slow/inexperienced care, inconsistent food and some unclear fees, so while my family felt comfortable and my mom thrived, be mindful of potential reliability issues.

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    Amenities

    4.16 · 37 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.2
    • Meals

      3.3
    • Amenities

      4.1
    • Value

      2.6

    Location

    Map showing location of HMP Senior Solutions Cambridge Crossing, LLC

    About HMP Senior Solutions Cambridge Crossing, LLC

    HMP Senior Solutions Cambridge Crossing, LLC sits in Williamsburg, VA, and provides senior living with a clear focus on both assisted living and memory care, using their own names for different homes and services, so in the area you might hear names like Essex House, Commonwealth Senior Living at Farnham, or Discovery Commons at Wildewood, all part of their network, and each carries its own star rating, from 0.5 up to 5 stars, which helps families compare options. Residents get to choose from private apartments with different floor plans and enjoy accessible designs to help them move around more safely, with wheelchair-friendly bathrooms, wide halls, and rooms set up to reduce confusion for those with memory issues, especially in areas built specifically for memory care. They offer 24-hour staff supervision, reminders for daily activities, medication help from their nurse and a doctor who's on call, plus specialized programs for those with Alzheimer's or dementia that are backed by years of research through the Clare Bridge program.

    Communities under HMP Senior Solutions Cambridge Crossing, LLC, feature full-time activity directors who organize social and recreational activities-everything from stretching classes, brain fitness, and trivia to Wii bowling, wine tastings, gardening, art, and outings into the neighborhood or farther out, with help getting to local parks or attractions since the place offers transportation, both free and sometimes at a cost. Some residents keep cats or dogs, and every community has pet-friendly policies, lounges for relaxing or socializing, and shared dining rooms; meals come restaurant-style with fresh, local food, international cuisine, special diets, guest meals, and sometimes room service or private dining. Housekeeping, laundry, personal care like bathing and grooming, and even visits from podiatrists, dentists, and therapists are standard. Memory care areas use technology like bracelets to keep track of residents for safety and help prevent wandering.

    There's a special focus on individualized care, so staff can help with diabetes management, standby or transfer help, including mechanical lifts, and reminders for restroom use. Staff are skilled at handling residents with varying needs, from light care up to heavy, and can care for those who wander, show behavioral symptoms, or need secure spaces. Activities cover devotional services, community service, and intergenerational events, all to help residents stay active and engaged. The buildings themselves look out on nice, scenic landscapes, and the communities want residents to stay as independent as possible but offer more help as needs change.

    Families can use a tap-to-call feature to quickly reach local advisors who listen to their needs and suggest options that fit, and after an inquiry advisors talk with families to walk through choices. Advisors are available by phone through the week and weekends. The facility collects family feedback using Feefo, and holds a strong average review score. Partner communities help keep the process smooth by guiding families so they understand all the options for assisted living, memory care, nursing homes, and independent living.

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