Everett Plaza

    2204 12th St, Everett, WA, 98201
    3.1 · 19 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Caring staff, poor management, unsafe

    I chose this facility because Medicaid is accepted and the frontline staff are genuinely kind, attentive, and helpful - rooms are pleasant, consistently clean, and they provide three meals a day (family dining option and take-home meals). However, the building feels dark and lower-income, rooms have only a microwave/fridge (no real kitchen), bathrooms have a tub-step hazard, and there's no yard access. My biggest concerns are management and safety: rude/unresponsive administration, staff yelled at callers or were hung up on, chronic short-staffing, reports of neglect (residents not bathed), and troubling COVID handling/cover-up - not safe for highly vulnerable adults despite excellent caregivers.

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    Amenities

    3.05 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.0
    • Meals

      3.0
    • Amenities

      2.8
    • Value

      3.1

    Location

    Map showing location of Everett Plaza

    About Everett Plaza

    Everett Plaza sits in Everett, WA, offering a comfortable and easygoing place for folks 55 and older, and you might notice right away that there's a lot of space for people to come together or spend time with friends, from lounges and activity rooms to a library and gymnasium, and there are big apartments too-private studios, one- and two-bedroom units, and even ones with patios, all with their own bathrooms and kitchenettes with fridges and microwaves, plus some have full kitchens, and everyone gets smoke alarms and sprinklers for safety. Residents get three meals a day in the dining room, and the kitchen staff prepares restaurant-style dishes with vegan, no sugar, international, low or no sodium, and organic options, so lots of diets are covered, and family members can join in for meals too. There are on-site beauty and barber shops for hair care, a full-service salon, and people use the shop, laundry rooms, and common areas whenever they need them, plus there's resident parking out front if you drive.

    The community has nursing staff onsite 24 hours a day, with a nurse available for emergencies, and help is always nearby for daily tasks like bathing, dressing, transferring from bed to chair, and medication reminders, plus they order and hand out medicine if needed, but they'll only help monitor blood sugar-residents have to manage insulin injections themselves. People who need diabetic care, memory care, incontinence care, or non-ambulatory care get assistance, though if you need incontinence support, you do need to be able to manage it yourself. Standby help is available for transfers. Home care services mean trained aides give companionship and non-medical support if you're living at home, and hospice services are available too. For those with Alzheimer's or dementia, memory care staff work to make a safe space, reduce confusion, and prevent wandering, and there are therapies and structured activities.

    Everett Plaza supports independent living for those who want a social life without worrying about home chores, and assisted living for those who want both independence and a helping hand. Housekeeping, laundry, and linen change come every week, and utilities (except phone and cable) are in the rent. There's a structured activities calendar with things like exercise, bingo, pool, cards, karaoke, Wii, outings, and even religious services, and an activity director plans these to encourage friendships and keep everyone moving. The environment stays casual and friendly, and the building's set up so most rooms are easy to reach, with wheelchair-accessible showers, elevators, and ground floor units.

    The facility has 105 licensed beds and offers both Independent and Assisted Living, as well as memory care, skilled nursing, and continuing care retirement community levels, and there's a focus on helping every resident keep their privacy, dignity, and independence while still getting support they need. Staff members keep medical records private and help with insurance like Medicaid, Direct Medicaid, CHPW, Molina Healthcare, United Healthcare Community Plan, and Wellpoint, though Everett Plaza doesn't take Medicare unless they have special certification. Guests, friends, and relatives are always welcome, and the whole place is designed for comfort and safety, with lots of social programs, a full activities schedule, devotional services, and people around to help all day and night. There's transportation for medical appointments, and the intake process is started by calling their admissions coordinator. Everett Plaza lets residents make choices about how they want to spend their day and encourages everyone to stay active and connect with others, always aiming to make life easier and a bit more enjoyable for everyone living there.

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