AnonymousLoved one of resident
    2.0

    Warm staff, unsafe and understaffed

    I'm a family member of a resident and I'm torn: the facilities are nice and many staff are warm and friendly, but supervision is poor - caregivers often seem distracted by phones, impatient, and lack dementia experience. Care feels bare-minimum (cold cereal/Pop-Tarts, TV all day), residents sit unsupervised, meds have run out and there's no door alarm. Loving people but unsafe overall, so I cannot recommend it.

    Pricing

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    Amenities

    2.60 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.6
    • Meals

      1.0
    • Amenities

      5.0
    • Value

      2.6

    Location

    Map showing location of Rai Angels

    About Rai Angels

    Rai Angels offers care in a small, home-like setting with a focus on individual support, so you'll find personalized attention in places like "Angel's Heart AFH LLC" and "Rai Angels Adult Family Home Inc." rather than a big, busy institution, and they've got trained staff who help with things like medication, daily meals, laundry, and personal care, right down to toileting and moving around if you need help, and you can expect around-the-clock care since they're a licensed Adult Family Home in Longview, WA, site license number 752716, with a capacity for six residents at a time. They look after adults who need support-especially folks with dementia or mental health needs-so they have a higher level of care and more staff attention than you'd get in bigger assisted living places, which can sometimes leave people alone too long, and they've worked to keep things personal by offering six beds per home in specialized spots like Cedar Gardens AFH, Branch Creek Adult Family Home, A Time Honored Adult Family Home, and 34th House, and for those who prefer retirement communities, they're also tied to Canterbury Retirement Inn and Canterbury Gardens for larger assisted living needs.

    There's regular apartment maintenance, non-slip flooring, private or shared studios, one-bedroom apartments, and a common lobby with a reading room, plus rooms set up to be safe and easy to move around, and while people can keep pets, there are some rules, so it's good to check what's allowed before you move in. Meals, snacks, laundry, and showers are included in the fee, and you won't be asked to pay extra for those daily basics, and they also offer free massage or a haircut if you pay privately. Their staff help with memory care, hospice, palliative services, medication, and all the usual personal tasks, and they've set up programs for behavior monitoring and support with special diets and eating, since some folks need hands-on help at every step.

    If you're looking for something that isn't rushed, where people take the time to help you one-on-one, Rai Angels tries to keep care steady and compassionate, and you'll find daily activities like movie nights, bingo, music, exercise, dance, card games, bible study, worship, and karaoke, with outside events like picnics too, and for those who only need part-time help, they've got respite care as a short-term option. The homes stay secure with 24-hour security systems, and visitors can come between 9:00am and 8:00pm, which gives families a chance to stop in and check on their loved ones without a rush.

    They don't take Medicare unless it's been arranged through certification, but they do focus on giving long-term living support for older adults across Cowlitz County, always aiming to keep things calm, reliable, and more like a real home than a big institution. Rai Angels provides assisted living, memory care, and flexible support in small homes where the staff's always close by, and residents get help that matches their needs so families can know their loved ones are getting real attention and steady care.

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