Pricing ranges from
    $6,170 – 8,021/month

    Brookdale Richland

    1629 George Washington Way, Richland, WA, 99354
    3.6 · 86 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Caring staff but serious problems

    I found many caring, friendly staff, very good meals with choices, lots of activities, a comfortable private room and a convenient location. However, communication and responsiveness were inconsistent, housekeeping was hit-or-miss with odors and unclean common/personal areas, and maintenance/call-button/elevator problems raised safety concerns. I also saw troubling administrative issues - billing and medication errors, lost laundry, and reports of neglected residents or unnoticed falls. Staff often went above and beyond, but management oversight and after-hours coverage felt unreliable. I appreciate the compassionate team, but I'd be cautious and hesitate to recommend this place until the safety, cleanliness and billing problems are fixed.

    Pricing

    $6,170+/moSemi-privateAssisted Living
    $8,021+/moStudioAssisted Living
    $7,404+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.57 · 86 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.5
    • Meals

      2.9
    • Amenities

      3.0
    • Value

      1.8

    Location

    Map showing location of Brookdale Richland

    About Brookdale Richland

    Brookdale Richland sits near the Columbia River in Richland, Washington, and offers many types of senior care, including independent living, assisted living, skilled nursing, memory care, hospice services, and at-home care, so people can get help fitting their needs and stay in one place as their needs change, and the staff is around day and night, every day, to support folks with emergencies and offer assistance with things like bathing, dressing, getting around, taking medicines, and daily chores. Residents can pick from different apartment layouts like studios, one-bedroom units, two-bedroom options, or shared suites, and the apartments have kitchens with stainless steel refrigerators, cherry wood cabinets, wood-style floors, and granite countertops, along with private bedrooms that have beds, nightstands, lamps, dressers, and windows with blinds. There are indoor and outdoor areas where people can relax or visit with others, plus a big outdoor patio with tables, umbrellas, and a gazebo, and gardens for walking and socializing. The dining room serves restaurant-style meals in a sunny, comfortable space, and the Brookdale Relish dining program tries to offer good, healthy choices to help people feel their best, and they can also join in with group meals if they want to. There's an on-site salon for haircuts and styling, and a quiet worship area with comfortable seats, a cross, and a podium, plus convenience features like pet-friendly policies, wheelchair accessibility, Wi-Fi, and parking for residents. Folks can take part in regular activities-music programs, games, movie nights, B-Fit and My Life Story programs, resident-run activities, wellness classes, fitness center and therapy pool sessions, and events indoors or out, with transportation services to help get to local appointments, shopping, coffee shops, or parks, and staff is trained to be friendly and helpful, aiming for a community where people feel comfortable, respected, and involved. Licensed for 159 beds, matching Medicaid use, Brookdale Richland is run by Brookdale Senior Living and keeps services and amenities up to date, offering housekeeping, entertainment spaces, a library, devotional services, assisted living, memory care, and nursing home options, and apartments are set up for comfort with private and shared spaces and options like kitchenettes or full kitchens. There's support for people who want to age in place or need hospice support, and programs and care plans are reviewed regularly as people's needs change, plus there's help with medication management and coordination with outside healthcare providers. Some folks give good reviews for the activities and staff, while others point out things that could be better, reflected in a community score of 6.8, so it's clear the experience can vary, but people will find a stable place for different aging needs, close to the river, parks, dining, and medical services, in a facility that tries to feel like home.

    About Brookdale

    We are all aging; some of us never stop living. So when the time comes to determine how you or your loved one will spend their later years in life, you'll have questions… Will I be heard? Will I be forgotten? How can I stay active? Will I be able to still grow as a person? Will my children still look up to me? Or down at me? How can I just be her daughter again? How can I continue to contribute to something meaningful? What do I do now? What do we do next? What do I do…to keep on living my life? Brookdale's senior living solutions will help answer those questions for those who may be in need of an assisted living facility or some other level of senior living care. That's why the people of Brookdale offer new answers to the age-old question of aging. Framing everything we do inside your vision for all the places you'd still like your life to go. As an individual. A couple. A family. Being a trusted partner in bringing all those places you seek in life- to life. By listening to your needs. Understanding the life you want for yourself or your loved one. Then customizing a solution that puts life, close within reach. At Brookdale, you can expect us to be a trusted partner by listening and understanding your needs, discussing potential solutions and options, mutually determining the right thing to do and working with you to take action together. Then we customize a solution that puts the life you want within reach. It is our job to provide solutions for the unmet needs of those who seek senior living solutions. We do this with over 675+ retirement communities with the ability to serve approximately 60,000 residents in 41 states (as of August 30, 2021), and with a wide range of innovative programs and services. Brookdale associates' passion, courage and true sense of partnership make Brookdale what it is. More than a company, it is a calling.

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