Franklin Hills Health & Rehab

    6021 N Lidgerwood St, Spokane, WA, 99208
    3.3 · 72 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Kind staff unreliable care overall

    I had a mixed experience. Many staff were kind, compassionate and helpful, therapy (PT/OT) was excellent, and the place often felt clean with good COVID precautions. But I also saw or heard frequent, serious problems - inconsistent management, understaffing, poor communication, late/missed meds, variable food and hygiene - making care unreliable. Visit in person, ask about meds/staffing, and monitor closely before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.25 · 72 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.7
    • Meals

      1.8
    • Amenities

      2.3
    • Value

      1.0

    Location

    Map showing location of Franklin Hills Health & Rehab

    About Franklin Hills Health & Rehab

    Franklin Hills Health & Rehab sits on Lidgerwood Street in Spokane, WA, and you'll find it part of a larger Continuing Care Retirement Community, so there are several types of living and care options, ranging from independent living to skilled nursing. Residents who move here usually need skilled nursing care for the long term or short-term rehab after hospital stays, surgeries, or serious illness, and the staff provides 24-hour nursing supervision, care with transfers, assistance with medication, bathing, and dressing, as well as help for people who aren't able to get around on their own. This is a for-profit place owned by a corporation, and it's sometimes busy, sometimes quiet-right now there are 34 open certified beds out of 100, though they aren't taking new patients. Franklin Hills offers a mix of therapies, such as physical, occupational, speech, infusion, and palliative care, plus things like respiratory and renal disease management as well as hospice and respite stays. Guests get nutritional support, dining choices to fit allergies or diabetes, and meal service in a dining room or restaurant-style setting as the day goes. There are fitness programs and rooms to exercise, a movie theater for the community, a library, arts room, gardens and walking paths, and amenities like furnished rooms, private bathrooms, kitchenettes, cable TV, air conditioning, Wi-Fi, telephones, an emergency alert system, and on-site concierge support. Recreation comes through card games, dice, music, birthday parties, movie nights, art, and residents can run some activities themselves. The environment features a spa, sauna, wellness room, and both indoor and outdoor spaces for fresh air and movement. Insurance like Medicare and Medicaid is accepted, and some staff speak other languages besides English. The facility focuses on clinical care and case management for seniors needing support after major health events, and there's also help for daily living and supervision around the clock for safety and comfort, both emotional and physical. Franklin Hills Health & Rehab holds a 3.3 out of 5 rating from about 80 reviews, so people have had mixed experiences, and the care team tries to focus on supporting people through many different medical and personal needs as they come up.

    People often ask...

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