Providence St. Joseph Care Center

    17 E 8th Ave, Spokane, WA, 99202
    3.2 · 36 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Skilled therapists, but unsafe overall

    I had a very mixed experience. The rehab therapists were outstanding, rooms are large and renovated, many aides and new front-desk staff were kind, and activities were good. But admissions, administration and some nurses/social workers were unprofessional and rude, communication was poor, call bells often went unanswered, meds were delayed or given incorrectly, and I witnessed neglect (soiled clothing, inconsistent bathing, risk of bedsores) and safety concerns. Food and meal service were hit-or-miss. Great for short rehab if you advocate constantly; I would not trust them for long-term skilled care without oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.19 · 36 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.0
    • Meals

      2.7
    • Amenities

      4.5
    • Value

      3.2

    Location

    Map showing location of Providence St. Joseph Care Center

    About Providence St. Joseph Care Center

    Providence St. Joseph Care Center in Spokane, Washington, sits on the campus of Providence Sacred Heart Medical Center & Children's Hospital, and people know it's a skilled nursing facility with 112 licensed beds. The center's reputation comes from many years of compassionate service and solid healthcare, working under a mission that values dignity, respect, and treating the whole person, so you'll find support for both body and mind as well as spirit, with a special focus on respect and kindness. The care team handles a wide range of needs, offering both long-term care and short-term rehab in private rooms, and they have a transitional care unit for those who need extra help after a hospital stay, with top-notch therapy equipment and round-the-clock hospitalist staffing, plus psychiatric support for residents who need it.

    Residents get personalized care plans, whether they need skilled nursing, help with daily activities like bathing and dressing, or more intensive medical support, and Providence backs this up with medical services like pain management, wound care, infusion therapy, and all sorts of rehabilitation - physical, occupational, speech, stroke recovery, and support for chronic disease. Some folks live here long-term, and others come for short stays after surgery or injury, with rehabilitation geared toward orthopedic, cardiac, and neurological patients, so there's always expert care at hand even for specialized cases like memory care for seniors with Alzheimer's or dementia, and the staff knows how to keep everyone safe and engaged.

    Social workers and counselors are on staff to help guide families and support residents, which makes the move in and out a bit easier, and the center has a real community feel, with senior apartments for more active folks, a calendar full of activities, and a friendly culture that's won some local awards for care and attention to residents. Meals are nutritious and chef-prepared, and nutrition staff put together menus that fit each person's needs. People rely on the support services for things like bill payment help, scheduling through MyChart, and even online price estimates, which helps keep things running smoothly for both families and residents. There's an emphasis on family caregiving, long-term care resources, and access to the wider Providence Health System, so residents benefit from a broad healthcare network, and experts from various fields - from cancer and heart care to urgent care and primary care - are available if needed, including same-day and virtual care options.

    The staff works to create a comfortable, safe home, especially for people at end of life who need palliative or hospice care, and memory care areas have safety features to minimize confusion or wandering for those with dementia. Providence St. Joseph Care Center isn't accepting new patients right now, but the center updates its information every month. The care delivered holds to core values like compassion, justice, and excellence, and even though it doesn't have flashy amenities, folks appreciate the steady, honest care, the easy access to healthcare, and a genuine focus on each resident's comfort and well-being, as seen in its current 3.3 rating based on 18 reviews.

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