Royal Oak Adult Family Home

    3808 NE 99th Ave, Vancouver, WA, 98662
    4.4 · 7 reviews
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Compassionate care, but serious lapses

    I chose this women-only, 24-hour adult family care because it felt clean, bright, calm and family-like - the staff were warm, greeted residents by name, and showed real skill in memory and end-of-life care. I was thrilled with much of the attentive, compassionate care, but I also saw serious lapses: diaper neglect that led to infection and hospitalization, odd visiting rules and staff hovering, and multiple deaths that left me worried about motives. Overall a peaceful, competent place in many ways, but I would urge caution and close oversight.

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    Amenities

    4.43 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.2
    • Meals

      4.4
    • Amenities

      4.4
    • Value

      4.4

    Location

    Map showing location of Royal Oak Adult Family Home

    About Royal Oak Adult Family Home

    Royal Oak Adult Family Home sits in the Oakbrook Neighborhood of Vancouver, WA, right at 3808 NE 99th Ave, nestled under tall fir trees and surrounded by friendly neighbors, so when you step onto the grounds, you'll notice peaceful gardens, a ranch-style home with cottage charm, wide patios, and picturesque windows that bring in lots of sunlight. The place has only 6 resident units total, so things stay calm and familiar, and the staff offers care and support day and night, helping with bathing, dressing, eating, taking medicine, and handling special needs like incontinence, dementia, mobility help, and memory care for those living with Alzheimer's or other cognitive impairments, plus there's always someone available since they have registered nurses and a doctor on call, along with staff you'll get to know by name because the atmosphere is homelike and residents are truly treated like family.

    Walk through the building and you'll find a big living space-over 3,000 square feet-great for visits with folks, watching TV or joining a group event, and if the weather's nice, there are outdoor walking paths, places to sit among mature trees, and easy access to nearby parks and quiet marshes. Every room, whether it's private, semi-private, or a studio apartment, comes designed to feel sunny and cheerful, with wheelchair-accessible showers and features for safety and comfort, and housekeeping staff keep living areas clean and fresh.

    People who live here get three chef-prepared meals each day, along with snacks, and the menu is made to suit all kinds of dietary needs-there's even a staff dietician. There's laundry service, pharmacy help, and transportation available for trips to shops, restaurants, hospital visits at Southwest Community Hospital, or errands and activities out in the community, and the staff take time to organize on-site activities, games, and even excursions to keep everyone engaged. Pets are allowed, though there's no smoking inside, and you'll find a pet-friendly environment with lots of chances for residents to enjoy hobbies or just spend quiet time in the chapel, gardens, or common rooms.

    For medical care, Royal Oak Adult Family Home offers visiting nurses, physical therapy, occupational therapy, as well as speech therapy and podiatry, so you can get much of what you need right there without having to travel far. There are also services for hospice, respite, colostomy care, catheter care, mental health, and developmental disabilities, so residents can age in place as their needs change, and there's a special focus on independence and personal decision-making through their social model of care, with staff encouraging each person to stay as active and involved as possible.

    The staff ratings and reviews are steady, with an overall rating around 4.4, and the care plans at Royal Oak Adult Family Home are always personalized so everyone feels seen and supported. All meals are cooked on site, and there are beauty and barber services for grooming, a chapel for devotional services, and a large games room for entertainment. The building is safe, with a security system and emergency response in place, so you'll find peace of mind for both residents and families. The home sits close to dining, medical, and shopping spots, making it convenient for outings and errands.

    Royal Oak Adult Family Home welcomes both men and women, provides visiting hours from 9:00 am to 8:00 pm, and stands committed to offering attentive, individualized care for adults who want a safe, comfortable, and supportive place to live, with a family-oriented environment that encourages friendships and personal comfort throughout each day.

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