Mirador estimate
    $4,250/month

    Patriot Place Assisted Living & Memory Care

    609 Broadway St, Berlin, WI, 54923
    2.8 · 18 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Beautiful building, neglectful and unsafe

    I loved the new, modern building - clean, large one-bed apartments, big common areas, fireplace and a nice courtyard - and staff were friendly and welcoming during the tour. But my overall experience was alarming: the facility is severely understaffed and care was forgetful and neglectful (missed meals, residents not helped with toileting, soiled briefs and sores, multiple falls, slow call responses). I saw unsafe medication practices (missing pills, meds stored haphazardly, untrained people administering meds), inconsistent cleaning and laundry, bad smells, garbage/soiled diapers left, and security/safety incidents (residents wandering out, poor response to alarms, ER transports without proper assistance). Management was largely unresponsive, charged for services not provided and raised rent after complaints; state complaints didn't help. A couple of nurses were helpful, but overall the care quality felt negligent - I cannot recommend this facility.

    Pricing

    $4,250+/moSuiteAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    2.78 · 18 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.8
    • Meals

      2.0
    • Amenities

      3.4
    • Value

      2.0

    Location

    Map showing location of Patriot Place Assisted Living & Memory Care

    About Patriot Place Assisted Living & Memory Care

    Patriot Place Assisted Living & Memory Care gives seniors both assisted living and memory care services, so folks get help for their daily needs and for memory challenges, too, and what they have there is a mix of safety and comfort, because they put in things like walk-in tubs, medical alert systems, secure doors, and even ID theft protection because kids these days worry about scams and all that. Residents get furnished rooms that come with phones, and the rooms have wheelchair accessible showers, so moving around isn't too hard, and there's always someone on staff, because the care team and nurses are trained to help twenty-four hours a day, all week, which means someone's there for bathing, dressing, transfers, and medication. For folks who need diabetic care, help with treatments or who need dementia waiver services, they handle that, too, and they even do hospice care for when things get hard.

    Meals are set up three times a day in the dining room, and if someone's got diabetes or dietary restrictions, they'll adjust, so people don't have to fuss, and if someone wants, they can eat any time with the all day dining. Housekeeping and laundry get done every week, so the residents have clean spaces and clothes. You find walking paths outside, a garden to look at or sit in, and there's an arts room and a barber or salon spot, so you can get a haircut or just sit and visit. The common rooms inside and outside are places people gather, and the building's got a home security system, too.

    The staff helps with transportation and parking, makes arrangements for health care and pharmacy deliveries, and helps line up visits from doctors or clinics. For folks with hearing and tech needs, the facility offers special internet plans, phones, hearing aids, and support for using those, which means older folks won't be left out of touch. There are memory care programs for people with Alzheimer's or other cognitive issues, with services and routines made just for memory needs, plus devotional activities on and off site, so if faith's important that gets supported, too.

    Residence here can be short or long term, and the place is licensed by the State of Wisconsin Department of Health & Human Services as both a Community Based Residential Facility and a Residential Care Apartment Complex, so it follows state regulations for care and safety. Regular case management means someone pays attention to each person's needs and changes their plan if something new comes up. What stands out is the respectful care for people's physical, mental, emotional, and spiritual well-being, because the whole point is to keep folks safe, comfortable, and treated with dignity while they live there.

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