Meadowbrook at Black River Falls

    1311 Tyler St, Black River Falls, WI, 54615
    3.5 · 38 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, unsafe facility conditions

    I found the CNAs, nurses (Tanya), PT and housekeeping compassionate, hardworking, and often going above and beyond. However the building is dirty and dilapidated, severely understaffed, and management/corporate seem more focused on money than care - I encountered delayed post-op meds, signs of neglect (even missed elopement reporting) and a state investigation. Bottom line: great frontline caregivers, but I wouldn't trust it for consistent long-term care until leadership and conditions improve.

    Pricing

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    Amenities

    3.50 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.9
    • Meals

      2.5
    • Amenities

      1.3
    • Value

      1.5

    Location

    Map showing location of Meadowbrook at Black River Falls

    About Meadowbrook at Black River Falls

    Meadowbrook at Black River Falls is a skilled nursing center with 45 certified beds and an average of 29 residents a day, and it's owned for profit by Boris Maslovsky and Rostislav Pukshansky, each holding half the stake, so it's part of the Synergy Senior Care network, which provides consulting and marketing for their places, and while the facility offers things like virtual tours, a variety of social activities, and 24/7 admissions, there's been a history of 51 total deficiencies in inspection reports, including ten infection-related deficiencies, a citation for pharmacy service with actual harm, and a quality of life and care issue for behavioral health without current actual harm but with the potential for more, which means Meadowbrook needs to provide proper behavioral health services as required. The nurse turnover rate stands at 65.2%, and the nurse staffing ratio is about 3.99 nurse hours for each resident per day, so each resident gets a mix of clinical care, dietary help, and social opportunities with decisions made by the facility's staff, and staff express a commitment to compassionate and attentive care, taking a family and resident-centered approach that's focused on dignity, respect, and responsiveness, with available services that include skilled nursing, assisted living, respite care if caregivers need a break, hospice care for end-of-life, and bariatric care for those managing weight. People can access the center's Facebook page in many languages and even use things like Meta Pay or Meta Store if they want. Meadowbrook has a focus on the local community, keeps its schedule open at all hours, and tries to meet various care needs with a state-of-the-art, personalized approach, though anyone looking at the center should keep in mind the noted deficiencies and review current inspection records before deciding.

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