Robins Landing at Brookfield

    2800 N Calhoun Rd, Brookfield, WI, 53005
    3.0 · 8 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Overworked staff, terrible food, avoid

    I toured this once-beautiful community under new ownership and it has changed tremendously. The place is clean, the small studios and friendly people were nice, and the caregivers were wonderful - but they're clearly overworked and underappreciated. The food was terrible (delayed meals, days without milk) and I had real concerns about nutrition and inconsistent medical care, missing supplies, and staff complaints. It's expensive with sudden price changes, a spend-down policy, no transportation, and I even heard reports of a fire department/state investigation. The rushed tour left me feeling like I was interrupting their day; I pulled my mom out - do not move in.

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    Amenities

    3.00 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.3
    • Staff

      2.3
    • Meals

      1.0
    • Amenities

      3.0
    • Value

      1.5

    Location

    Map showing location of Robins Landing at Brookfield

    About Robins Landing at Brookfield

    Robins Landing at Brookfield sits in Brookfield, Wisconsin, and stands as a senior living community that offers a range of care choices like assisted living, memory care, independent living, nursing home care, respite care, short-term stays, and even in-home care for those who want help but wish to stay at home, and what's important to note is that the community really tries to help families understand all their long-term care options by providing clear information about each level of care through their own platform, verified reviews from SeniorAdvisor.com, and free expert consultation from local senior advisors, so people can feel a little less lost when they're thinking about what kind of support their loved one might need. The assisted living services here focus on giving people an independent way of living but with personal help available when needed, like medication reminders and personal care from assistants and a part-time nurse, and the memory care section is set up with a secure area outdoors and staff trained on Alzheimer's and dementia, plus a good alert system if someone leaves the area. The community has amenities aimed at supporting daily comfort and wellness, with spacious studio apartments in an open concept, on-site and communal dining areas where professional chefs prepare meals that can be vegetarian, no sugar, or low salt, and there are room service options, plus communal areas like a spa room, large activities space, beauty and barber shop, a multi-media center for movies and sports, and two secured patios so residents can enjoy the outdoors through Wisconsin's different seasons. The rooms include things like bathtubs, kitchenettes, cable or satellite TV, Wi-Fi, air conditioning, ground floor units, and wheelchair-accessible showers for those who need them, and for healthcare, they help with incontinence, non-ambulatory care, diabetic care, and medication management. The caregivers here are described as compassionate, and the facility works to give a warm, supportive, and home-like atmosphere-people who live here have said they feel cared for and comfortable in their new home. There's a gallery online showing the community spaces, and prospective residents can see virtual floor plans, check availability and pricing through the website, or even schedule a one-hour visit to walk through, though published prices aren't listed, but there's a pricing guide when needed. The place has a 3.0-star rating, labeled "Very Good," and also a perfect review from one customer, so while the reviews aren't many, they're positive, and the community's mission says they want people to feel valued, safe, and like they belong in an extended family. Corporate hours for phone or online help run from 5:00 AM to 9:00 PM Pacific Time during the week and from 5:00 AM to 5:30 PM on weekends, so families can usually reach someone for questions, and the community gives easy directions for visitors and has guest parking-so it all comes together as a place that tries to make things clear and comfortable, with a variety of care and a team focused on meeting residents' needs.

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