Colonial Health Services, located in Colby, Wisconsin, is a senior living community known as Colonial House Nursing & Rehab that offers nursing home, assisted living, rehabilitation, and memory care services. The facility operates under a non-profit model and doesn't accept CCRC agreements. Residents can join family and resident councils to share their thoughts and help guide changes. Colonial Health Services puts a strong focus on patient care and smiles are an important part of every care plan, as the staff works to create a warm and comforting environment with safety front and center. The secure memory care unit supports residents living with dementia and cognitive disorders.
The facility has long-term and short-term care options, skilled nursing, respite care, and inpatient rehab, so seniors with both physical and mental health needs can find support here. There's a comprehensive rehabilitation program with physical, occupational, and speech therapy, along with stroke recovery and brain injury care, and the staff provides specialized medical services like IV therapy, wound care, tracheostomy management, pain management, and enteral nutrition. Nutrition is managed by chefs and meal planners who prepare balanced and healthy menus.
Colonial Health Services uses a detailed quality metrics system and consistently earns mostly A and B long-term care grades, with inspection reports often coming in at A+, so families know there's a strong record of safe and effective care and few deficiencies from regulators. The staff, which includes RNs, LPNs, CNAs, and therapy personnel, logs registered hours and keeps track of medical care details carefully. Many staff members have worked there eight years or longer, and everyone goes through ongoing training, even taking off-site CNA classes. At Colonial Health Services, you'll find skilled nursing, rehabilitation, respite care, post-surgical support, hospice care, home health services, and support for those with various medical needs-all in one place.
There's a Care Connections helpline available 24/7 for comments or concerns, and the team is dedicated to patient and employee satisfaction. Residents can enjoy personalized therapy programs, daily activities, and comfortable surroundings, with a clear focus on maintaining a positive outlook. Telehealth services support some of the in-house care. The staff is compassionate and well-trained, and they work every day to provide a positive, engaging experience for the people who live there.