Pricing ranges from
    $5,350 – 6,420/month

    Milestone Senior Living Cross Plains

    1870 Market St, Cross Plains, WI, 53528
    4.3 · 38 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Attractive facility but staffing issues

    I found the facility attractive, mostly clean, with friendly, caring staff, appealing meals, lots of activities, and good nursing and communication when staff were responsive. However I also saw serious problems: staffing shortages, high turnover and low morale, delayed or unresponsive care (missed safety checks, slow doorbell response, mishandled falls and dementia care), laundry/backlog and cleanliness lapses (stains/mold), and billing/administrative issues. Leadership changes under Tess have brought positive improvements, but problems like underqualified staff and COVID/PPE lapses were reported. I'd recommend cautiously - ask specific questions about staffing, safety protocols, and billing before committing.

    Pricing

    $5,350+/moSemi-privateAssisted Living
    $6,420+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.34 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.1
    • Meals

      4.4
    • Amenities

      4.2
    • Value

      4.0

    Location

    Map showing location of Milestone Senior Living Cross Plains

    About Milestone Senior Living Cross Plains

    Milestone Senior Living Cross Plains offers a warm and inviting atmosphere designed to make every resident feel truly at home. Nestled in a picturesque rural landscape, this retirement community is set amidst rolling hills and farmland, capturing the small-town charm and natural beauty for which Cross Plains is known. Residents enjoy stunning views and easy access to nearby parks, public trails, and a variety of unique shops and restaurants, allowing them to stay connected with the local area while benefiting from a peaceful setting.

    The philosophy at Milestone Senior Living Cross Plains centers around comfort, friendship, and a commitment to providing a personalized experience for every individual. Whether you are seeking Assisted Living or Memory Care, the skilled and compassionate care team forms trust-based relationships with residents, offering attentive support while fostering independence and dignity. This approach is embodied in daily life, from the kind words and friendly smiles that greet residents each day, to the detailed coaching and assistance provided by caregivers, ensuring peace of mind for residents and their families alike.

    Life at Milestone Senior Living Cross Plains is filled with opportunities for enjoyment, connection, and well-being. Residents can participate in a variety of engaging activities, such as joining friends for bridge at the card table or taking part in the Music program held in the lively community room. The fitness center hosts balance and mobility exercise classes, encouraging residents to remain active and healthy. The “party bus” transports residents into town for outings, while time spent outdoors is cherished, with many enjoying a cup of tea with friends in the fresh air or exploring walking trails and nearby parks. The community ensures that everyone can access nature, recognizing the important role it plays in overall happiness and wellness.

    Dining at Milestone Senior Living Cross Plains is a highlight, emphasizing made-to-order meals prepared by talented chefs and served in a welcoming environment. Residents can look forward to their favorite dishes while sharing laughter and stories with family and friends. The attentive staff adds to the dining experience, ensuring that each meal is both delicious and enjoyable.

    Short-term stays are also available, offering the same amenities and services that long-term residents enjoy. Whether recovering from an illness or surgery, or seeking a temporary respite while a family caregiver is away, guests quickly discover the exceptional care and friendly community atmosphere that define Milestone Senior Living Cross Plains.

    The community is also proudly pet-friendly, understanding the joy and companionship that animals bring to everyday life. Residents are welcome to make their pet a part of their home, just like Rex, the tabby cat who loves to find the sunniest spot in a cozy apartment. Quality of life is further enriched through small touches of comfort, safety, and genuine care, all of which help create an uplifting and supportive environment.

    Milestone Senior Living Cross Plains invites everyone to experience its close-knit, vibrant community—a place where every resident can thrive, share their story, and truly feel at home.

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