Dove Healthcare – South Assisted Living

    3656 Mall Dr, Eau Claire, WI, 54701
    3.9 · 10 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Excellent therapy, unsafe nursing care

    I liked the friendly, personable staff, very good food, many activities, small/economical facility and the beautiful setting. Therapy was excellent for my rehab, but nursing care was inconsistent-medication errors, ignored pain, lack of mobility/eating help and staffing shortages left me feeling unsafe. Mixed experience overall; I can praise the therapy and front-line staff but cannot fully recommend due to serious nursing and safety issues.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.90 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.2
    • Meals

      4.3
    • Amenities

      3.0
    • Value

      5.0

    Location

    Map showing location of Dove Healthcare – South Assisted Living

    About Dove Healthcare – South Assisted Living

    Dove Healthcare - South Assisted Living in Eau Claire, Wisconsin, is part of the Dove Healthcare network and sits at 3656 Mall Dr, right next to Dove Healthcare - South Eau Claire. The facility is designed for seniors who need some help with daily activities, while still wanting to keep as much independence as possible, and you'll find folks there getting help with things like meals, bathing, and other personal care needs. Residents have private spaces with kitchenettes and small refrigerators, and the building offers cable, telephone service, Wi-Fi, and outdoor areas that give people a chance to sit outside or spend time with family. Meals are prepared and served daily, so nobody has to worry about cooking if they don't want to. The staff provides care around the clock, with licensed nurses and certified nursing assistants always on hand to offer personal care whenever someone needs it.

    People at this community can use skilled nursing and rehabilitation services at Dove Healthcare - South Eau Claire, which means they get access to physical, occupational, and speech therapy, along with transitions rehabilitation services. Memory care and end-of-life comfort care are also available. Outpatient therapy is there if someone needs it, and therapy gyms are part of Dove Healthcare's locations in nearby towns. Dove Healthcare - South Assisted Living works closely with residents' families and tries to give everyone peace of mind, and they place a big focus on compassion, dignity, choice, trust, respect, communication, and teamwork in everything they do. This facility supports residents with long-term care services, assists with insurance for long-term care, and provides resources for family caregivers. The company has a commitment to quality improvement and keeps working on ways to make things better for everyone. There's a 3.3-star rating from reviews, and the building offers a quiet, supportive setting where personal care gets matched to each person. The goal is for every resident to feel comfortable and to have their own needs and wishes respected every day.

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