Frontida of Germantown

    N109W17525 Virginia Avenue, Germantown, WI, 53022
    3.6 · 40 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Bright facility but staffing concerns

    I toured and moved my mom here and I see both sides. The building is bright, clean and safe with lots of activities (bingo, crafts, painting) and several genuinely caring, attentive staff - one caregiver in particular showed exceptional patience. But chronic short-staffing and high turnover have led to broken promises, inconsistent care (residents sometimes left unattended, wearing others' laundry, or cleaning their own rooms), cramped dorm-style rooms, and questionable dementia supervision. Meals are hit-or-miss and often don't match the menu. Overall it's appealing and many families are happy, but ask tough questions about staffing, turnover, and meal service before committing.

    Pricing

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    Amenities

    3.63 · 40 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      2.8
    • Amenities

      3.6
    • Value

      2.8

    Location

    Map showing location of Frontida of Germantown

    About Frontida of Germantown

    Frontida of Germantown sits on the quiet edge of Germantown where you can sometimes see turkeys and deer from the living room windows, and the grounds have nice paved paths and green spaces with room to walk or just sit outside when the weather's good, so it feels like you're part of a peaceful adult community. The building is secure and purpose-built for people with dementia, with delayed egress doors for safety and designs that help residents move around easily, which is important when you've got memory loss or other needs that sometimes make getting around harder, and the staff, including a dedicated house manager and community nurse, have reputations for warmth, knowledge, and real care. There's 24/7 supervision, with expert caregivers who seem to know what each person needs, whether that's help with medication, getting dressed, or just a gentle reminder about what's next after breakfast, and they stick to a four-pillar approach focused on trust, compassion, dignity, and respect, so you can sense the commitment to individualized care.

    The atmosphere is homelike, the suites-either private, companion, fully furnished, semi-furnished, or unfurnished-are cozy with enough space to feel comfortable, and you can choose what works best; there are even special memory care apartments built to make life easier and calmer for anyone living with dementia or Alzheimer's. The whole place feels welcoming, from the beautiful open spaces to the recreational and outdoor areas, and there are daily activities and engaging programs to bring fun and laughter, which many families look for because they want their loved ones to keep enjoying each day. Frontida of Germantown's been offering memory care since July 2021, but the group's award-winning care goes back to 2009 in Southeast Wisconsin, and in 2025 it earned a Best of Senior Living Award thanks to high recommendations and positive feedback from residents and families.

    You'll find assisted living services, specialized memory programs, and behavioral health services all under one roof, and they offer help with long-term care planning, insurance, and even family caregiving resources-so it's not only the residents who get support but families, too. Residents' wellbeing, joy, and comfort are priorities here, and the staff keeps management available during business hours, with visiting hours from 8:00 am to 8:00 pm, so families can drop by and stay connected. The environment stays supportive and calm, focusing on helping everyone feel they belong and have purpose. The amenities and health care services cover nearly everything someone may need, with companionate help always on hand no matter the hour, and people say the sense of nurturing and trust shows up day-to-day in the small details and the way caregivers treat each person as unique. Frontida of Germantown holds a 4.0 out of 5 review rating, so plenty of people have found it a good choice for their needs, and being close to local cafes, parks, pharmacies, and doctors makes it easier for families and residents to stay involved with the community outside while still feeling looked after and safe inside.

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