Grand Horizons-West

    140 S Mayflower Dr, Grand Chute, WI, 54914
    2.2 · 5 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Some staff good, overall poor

    I placed my mom here and was torn: some staff were great, but overall care and respect for residents were lacking. COVID precautions felt inadequate, and management seemed more interested in reputation than people - they renamed the place to "Grand Horizons West" and appeared to hide bad reviews. Residents deserve love, happiness, and real empathy; this was not a fit for my mom. I'm looking at Apple Creek Place across the street instead.

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    Amenities

    2.20 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.0
    • Meals

      2.2
    • Amenities

      2.2
    • Value

      2.2

    Location

    Map showing location of Grand Horizons-West

    About Grand Horizons-West

    Grand Horizons-West, located at 140 S Mayflower Dr in Grand Chute, Wisconsin, supports up to 22 residents and offers both Assisted Living and Memory Care, so you'll find services for seniors who need different levels of help, including those with cognitive challenges like Alzheimer's or other memory issues, and the building is secured to help keep residents safe. The staff can help with bathing, dressing, getting in and out of bed or a chair, personal care, bathroom needs, and medication management, and there's 24-hour supervision with a call system if anyone needs help, and the facility's also prepared to provide skilled nursing care, wound care, rehabilitation, and therapy such as physical, occupational, and speech therapy when the situation calls for it. Meals are freshly prepared three times a day and can be adjusted for special diets, like managing diabetes or hypertension, and there's always someone nearby if help is needed during meals, and snacks are available, too, and there's a dining room for gathering with neighbors at mealtimes, plus you'll find a kitchenette in some rooms for light cooking. There are plenty of indoor and outdoor common areas, like a garden for a bit of sunshine, a small library, a book room, a beauty salon and barber shop with a mobile hairdresser, jacuzzi, sauna or health room, recreation rooms, and resident parking is available. Residents have access to cable or satellite TV, high-speed internet, and regular activities happen both inside and outside the building-like fitness classes, board games, movie nights, music and animal therapy, devotional activities, and outings for shopping or religious services, and there are resident-run activities along with scheduled ones led by the community. They can help with transportation to doctor appointments, errands, or even the airport, and the place makes arrangements for those who want to go out, plus there's nearby public transportation for family visits or trips. For folks facing memory loss, there's programming focused especially on emotional well-being, brain health, and memory-building activities, and the building is protected for those at risk of wandering. They're set up to handle different medical needs like diabetic care, incontinence care, and non-ambulatory care, plus you'll find nurses, a dentist, a podiatrist, and homecare services all coming on site as needed, and the facility allows residents to age in place as conditions change. Grand Horizons-West also offers short-term stays for respite or recovery following hospitalization, and hospice care's available if that's ever needed, so you'll find a variety of care options throughout the stages of aging. Staff supports both men and women residents, and there are restrictions about smoking in public or private areas to keep things safe. Pets are allowed if you want the company, and the community puts effort into creating a caring atmosphere where everyone can enjoy social time, activities, help with daily routines, and a sense of safety as they live there.

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