Hayward Health Services

Hayward Health Services sits at 10775 Nyman Avenue in Hayward, WI, where you'll find a skilled nursing facility with 59 certified beds, though on average about 38 residents stay there each day, and that place, which used to be called Golden Living Center - Valley of Hayward, gets managed by Troy Baumann and Jeffrey Hoehn, who split ownership, along with North Shore Healthcare LLC, which has managed it since March 2017 and owns it all indirectly, and while it's a for-profit corporation, it does partner with Hayward Area Memorial Hospital and local providers to support care for those who need long-term nursing or short-term rehabilitation. People there receive care for many needs, like wound management, stroke or cardiac rehab, pain management, diabetic and dialysis care, physical, occupational, and speech therapies, and there's support for dementia, Alzheimer's, and brain injuries too, along with outpatient therapy, respiratory therapy, tracheostomy care, and palliative or hospice services-plus, pharmacy services and medication management, emergency kit and defibrillator access, in-house X-rays, lab tests, and specialty consults for the heart and psychiatry, so you'll see they cover a lot. Staff provide about 3.29 nursing hours per resident each day, which is a bit less than the Wisconsin average of 4.1, but their nurse turnover's low at 18.5% compared to a state average of 49%, so that's something possible to appreciate. Over the last 36 months, inspection reports list seven deficiencies, including three for infection-related issues and others linked to infection control, feeding tube use, and medication errors, so some areas have needed improvement, and the place sticks to infection control and isolation procedures. Residents can keep busy with outings to stores, restaurants, or events, and enjoy fresh air in flower gardens or by streams, and there's help with daily needs, dining, discharge planning, and activities, as well as transportation to dialysis, and with special equipment like incentive spirometers or glucose monitors. Hayward Health Services got the 2019 Bronze - Commitment to Quality Award from the AHCA/NCAL, and takes part in local groups like the Hayward Chamber of Commerce and Sawyer County Dementia Care Giver Network. There's no fancy programs or unique branded features listed-just a steady range of healthcare and support under the Hayward Health Services name, available for people in Hayward and, through its branch offices, serving several nearby counties and tribal communities.