Brookdale LaCrosse Assisted Living

    3141 East Avenue South, La Crosse, WI, 54601
    3.9 · 8 reviews
    • Assisted living
    AnonymousCurrent/former resident
    3.0

    Welcoming budget community with issues

    I moved into a studio and appreciated the warm, caring staff who made the transition smooth - good food, roomy social areas, activities (limited by COVID), pets allowed, safety checks for visitors, and upkeep-free living with light cleaning and laundry included. Many caregivers went above and beyond, but I experienced inconsistent cleaning, short staffing, slow nursing/med changes, unclear family-staff communication, occasional billing errors and missing items, and slow admin responses. Overall it's a budget-friendly, welcoming place if you confirm written communication, billing, and care plans up front.

    Pricing

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    Amenities

    3.88 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.6
    • Meals

      4.5
    • Amenities

      5.0
    • Value

      2.3

    Location

    Map showing location of Brookdale LaCrosse Assisted Living

    About Brookdale LaCrosse Assisted Living

    Brookdale LaCrosse Assisted Living sits at 3141 East Ave S in La Crosse, Wisconsin, and the place has a single-story layout that makes it easy to get around for folks using walkers or wheelchairs, so there's no need to worry about steps or elevators. The staff's around every hour of the day to help with daily tasks like bathing, dressing, medication reminders, and just being there in case anyone needs a hand, which takes a load off the mind. There are different care levels in the community, with assisted living, memory care called Brookdale La Crosse MC, independent living, and home care support, and staff who've had training in things like medication management, palliative care, safety, diabetic care, and important health checks, with personalized care plans reviewed regularly to keep up with any changes.

    Meals get cooked by chefs and menu planners, and residents eat together in the dining room or in private if that's what they like, and sometimes host guests, enjoy snacks, or take part in cooking or baking if they want to keep up old habits. There's a choice between studio or one-bedroom apartments, all on the ground floor, and these come with kitchenettes, appliances, climate controls, private baths with step-in showers, cozy carpet, closet space, and living rooms, plus Wi-Fi, TV hookups, and even extended cable in each unit, with some pet-friendly options and accommodations for visiting pets by the staff's own policy. The campus itself has pleasant scenic views, a garden, walking paths, outdoor courtyards, and a big community room, and the conveniences like an arts and crafts area, a beauty and barber shop, library, and a spot to watch movies together keep everyone feeling at home and busy if that's what they want.

    Help gets offered with laundry, housekeeping, bed-making, trash removal, groundskeeping, pest control, and fixing what needs fixing, and for getting out and about, there's transportation for shopping or doctor's visits, which sure keeps things practical. Basic safety features include emergency call systems, fall prevention aids, medical alerts, safety checks, and rooms and bathrooms set up for easy access and moving around, with Hoyer lifts and two-person assist if need be, and every apartment's got accessibility in mind. Folks can join in plenty of activities on- and off-site, with book discussions, music programs, card games, trivia, fitness classes, spiritual services including Catholic and church gatherings, and outings arranged, and there's always a focus on making friends, keeping active, and living with purpose.

    Staff stay trained in a wide range of skills from first aid to memory care and always meet the state's staffing requirements, plus the place welcomes overnight guests and gives them somewhere to park. Residents pay by check, card, private money, or long-term insurance, and there's support for veterans with VA Aid. The Brookdale LaCrosse Assisted Living community tries to make living easy, friendly, and safe for older adults who want both support and options, with wellness programs and social events thrown in, all at a pace that works for whoever's chosen to call it home.

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