Lancaster Health Services

    1350 S Madison St, Lancaster, WI, 53813
    3.9 · 23 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, excellent therapy, unsafe

    I appreciated the friendly, caring staff who felt like family, the variety of activities, a very clean, well-kept facility, and an excellent therapy team that helped my relative return home. However, nursing was often unresponsive, call lights ignored, and the place felt short-staffed and profit-driven - resulting in safety concerns (theft, aggressive residents, overmedication, ignored communications and even a resident death) that make me very cautious about recommending it.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.91 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.1
    • Meals

      3.9
    • Amenities

      3.0
    • Value

      2.5

    Location

    Map showing location of Lancaster Health Services

    About Lancaster Health Services

    Lancaster Health Services sits over on South Madison Street in Lancaster, Wisconsin, and provides a range of care for seniors and others who need support, covering assisted living, memory care, nursing home services, skilled nursing, and rehabilitation, and they've set up their rooms mostly in studio layouts, with some private rooms available, so folks always have space that feels their own. The community includes the Lancaster Care Center, the Residence at Bluff Haven for independent living, the Bluff Haven Assisted Living, and Prairie Maison Skilled Nursing Facility, and they even run a child care and preschool center, where kids from infants to teenagers with and without disabilities can learn and play together, which is a little unusual for a senior-focused place, except they've got a Level Four rating for child care quality and room for up to 117 children and adolescents, though they're usually caring for about 94 at once.

    The facility handles all sorts of nursing and health needs, whether someone's staying short-term to recover from a hospital stay or needs long-term support, and their skilled team provides therapies like physical, occupational, and speech, both inpatient and outpatient, and if somebody needs IV medications, wound care, PICC line management, or things like daily weights, bladder ultrasound, or infection control, the staff's trained for those too. There's advanced features such as ACLS (Advanced Cardiac Life Support), an automatic defibrillator, in-house X-ray and lab testing, and psychiatric and brain injury consultations, so residents have many types of support on hand, and they also handle discharge planning and home health or hospice services, helping folks move from hospital to home or stay comfortable as needs change. The dining services puts a focus on nutritious meals with quality ingredients, and residents get access to full pharmacy, dental, podiatry, and activity services, so needs both big and small can get met, and people have things to do during the day.

    Lancaster Health Services builds care plans around each person's needs, aiming to respect individuality, and the staff's known for being helpful and kind, which matters in a place where social life and comfort go hand in hand, and they try to keep everyone engaged with physical, mental, and emotional activities meant to help residents feel more at home while connecting with others. The facilities can support 50 certified nursing home beds and have around 39 residents in daily care, though the nurse staffing is a bit under the state average, with 3.66 nurse hours per person per day, and nurse turnover runs a little higher than some other places, sitting at 52.4%. The company is run with oversight from North Shore Healthcare, with local managers and owners, and operates as a for-profit limited liability company.

    Inspection reports do show 20 deficiencies, including five linked to infection control and others about timely reporting of abuse, neglect, or theft, so it's wise for families to look through those records and ask questions, especially since recent complaint inspections in 2024 and 2025 found more than one deficiency, but the facility has also earned some awards for its care and support, such as the Best of Senior Living and Best of Senior Living All Star, which tells you that many families appreciate the staff's work. Amenities include emergency kits, meal services, personal care, and life enrichment activities, while the community keeps an honest focus on care for folks needing regular nursing, those with memory issues, or people looking for a place to recover after being in the hospital. Some facilities connected to Lancaster Health Services house children as well, making this a multi-generation location, and reviews along with neighborhood info are available to help families get a sense of what life is really like here, which always matters to people choosing a place for themselves or a loved one.

    People often ask...

    Nearby Communities

    • Exterior view of a large, modern three-story senior living facility building with a covered entrance driveway, surrounded by green lawns and trees under a partly cloudy blue sky.
      $5,633 – $7,322+3.9 (69)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      Alto Grayslake

      1865 E Belvidere Rd, Grayslake, IL, 60030
    • Exterior view of Belmont Village Senior Living Glenview building at dusk, showing a large covered entrance with white columns, well-maintained landscaping with bushes and trees, and a multi-story brick and siding facade with lit windows.
      $3,965+4.6 (121)
      Semi-private
      independent, assisted living, memory care

      Belmont Village Senior Living Glenview

      2200 Golf Rd, Glenview, IL, 60025
    • Front exterior view of Harmony Gardens Senior Living facility showing a large, multi-section building with multiple windows, a covered entrance with an American flag in front, and a parking lot with several cars parked.
      Pricing on request4.4 (30)
      suite
      independent, assisted living, memory care

      Harmony Gardens Senior Living

      1438 County Rd C E, Maplewood, MN, 55109
    • Evening view of the entrance area of Belmont Village Senior Living Lincoln Park, featuring brick walls, decorative lighting fixtures, a circular chandelier on the ceiling, and a sign with the facility's name visible near the street.
      $5,506 – $7,157+4.5 (131)
      Semi-private • 1 Bedroom • Studio
      independent, assisted living, memory care

      Belmont Village Senior Living Lincoln Park

      700 W Fullerton Ave, Chicago, IL, 60614
    • Exterior view of a large, multi-story residential building with balconies and a tower-like structure at one corner, surrounded by landscaped greenery and walkways with people walking and sitting nearby during dusk.
      $7,071 – $9,192+3.6 (26)
      Semi-private • 1 Bedroom • Studio
      independent, assisted living, memory care

      Marvella

      825 Mount Curve Blvd, St. Paul, MN, 55116
    • Front exterior view of the American House Town and Country senior living facility with a circular driveway, landscaped greenery, and an American flag on a flagpole under a wooden entrance canopy.
      $5,000+3.9 (61)
      suite
      assisted living, memory care

      American House Town and Country

      1020 Woods Mill Rd, Town and Country, MO, 63017

    Assisted Living in Nearby Cities

    0 facilities
    0 facilities
    2 facilities
    0 facilities
    2 facilities$5,234/mo
    1 facilities
    0 facilities
    19 facilities$4,866/mo
    4 facilities$4,405/mo
    15 facilities$4,631/mo
    1 facilities$4,703/mo
    © 2025 Mirador Living