North Ridge Health and Rehabilitation Center

    1445 N 7th St, Manitowoc, WI, 54220
    3.0 · 35 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Inconsistent care; family must advocate

    I had mixed experiences: some therapists and aides were excellent, activities and rehab helped, and a few staff were genuinely caring. However, care was inconsistent - chronic understaffing, slow call-light and phone response, poor communication, cleanliness and safety concerns (soiled linens, bedsores, infection risk), and medication/hospital-transfer issues forced me to keep family present and ultimately relocate my loved one. I can't recommend this place unless you're prepared to advocate for your person 24/7.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.03 · 35 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.8
    • Meals

      2.6
    • Amenities

      1.8
    • Value

      1.0

    Location

    Map showing location of North Ridge Health and Rehabilitation Center

    About North Ridge Health and Rehabilitation Center

    North Ridge Health and Rehabilitation Center sits at 1515 Memorial Drive in Manitowoc, WI, in a peaceful neighborhood that feels comfortable and safe, and the facility's served the community for over 25 years now, which means people have had time to notice how the staff pays extra attention to both care and respect. The community's recognized for how it supports residents and the families who visit, and you notice right away how the place aims to keep things kind and dignified, focusing on what each person needs. Skilled nurses provide 24-hour care, so whether a person's there for short-term rehabilitation or needs long-term skilled nursing, the team will try to help with daily needs and any medical challenges. North Ridge features a variety of specialized care types, including services for those with Parkinson's disease, ventilator care, and ventilator weaning, which you really don't find everywhere. The Bay at North Ridge is the specialty sub-acute care part of the center, and it offers custom rehabilitation for medically complex folks who need even more help getting back on their feet.

    Residents get nutritious meals planned and cooked by real chefs and meal planners who focus on quality and taste, which can help keep everyone feeling their best, and the nutrition team offers counseling to help people eat the way that's right for them. North Ridge gives people access to therapies that cover just about every need, including physical therapy, occupational therapy, speech therapy, and specialty treatments for orthopedic, neurological, and degenerative conditions, and there's help for communication disorders as well. If someone needs memory care, North Ridge has a program for that, and they also support those who need long-term care, rehabilitation, or even outpatient therapy. Medical specialists, dietitians, social workers, and clinicians make up the care team, so families usually find some peace in knowing there's a whole group supporting their loved ones.

    North Ridge includes on-site dental, optometry, and podiatry services, so residents don't have to worry about traveling out for the basics, and there's also housekeeping and help with personal care so people can stay clean and comfortable. The environment has amenities designed for comfort and healing, with daily activities meant to enrich the lives of both patients and residents. The facility encourages family to join their loved ones during recovery, believing that support helps people heal. North Ridge hosts over 110 residents, and they run many therapy, care, and special programs like the vent unit for patients with breathing challenges. Staff at North Ridge focus on rewarding and supporting each team member, which helps keep caregivers dedicated to improving the lives of those in their care. You can expect services to include things like skilled nursing, memory care, long-term care, short-term rehabilitation, ventilator care, specialty care for post-acute needs, and plenty of enriching activities to keep people engaged each day. The commitment always stays on dignity, kindness, and giving every resident quality attention no matter their needs.

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