Montello Care Center

    251 Forest Ln, Montello, WI, 53949
    2.6 · 21 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Chronic neglect, filth, fatal sepsis

    I had a horrifying experience at Montello Care Center. Chronic understaffing and staff indifference led to neglect - soiled rooms and common areas, pungent urine/feces odors, dirt under beds, unbathed/unshaved residents, malfunctioning equipment, missed meds and hospice failures that contributed to a sepsis death. Repeated inspection failures, food-safety and infection-control concerns, and reports of investigations destroyed my trust, though a few rehab/therapy staff (Allan/Alan), some nurses and dietary were caring and helpful. I do not recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    2.62 · 21 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      3.0
    • Meals

      3.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Montello Care Center

    About Montello Care Center

    Montello Care Center sits at 251 Forest Lane in Montello, Wisconsin, and serves as Marquette County's only skilled nursing provider, which is something worth remembering if someone's looking for specialized care in the area, and this place offers a range of services that includes skilled nursing care, long-term care with memory support, respite care, and hospice care, so if someone needs help recovering after a hospital stay or needs round-the-clock support due to frailty or memory issues, the center has 24-hour medical and non-medical care provided by licensed nurses, while rehabilitation therapy is available both for people needing short-term help getting back on their feet before going home and for those who'll stay longer, and all this happens in inviting surroundings designed to maximize comfort, with rooms and spaces that seem to focus on soothing and healing, and folks who stay here can join in daily activities, get meals through dining services, and may pick from various floor plans, and although there aren't exact details about specific amenities, the place is described as having amenities associated with the community, is handicap friendly, and has a photo gallery for those interested, with quiet hours set between 8:00pm and 8:00am daily but allows visitation at any time, so families can come when they wish, and the center accepts Medicare, most insurances, and private pay, and since it's a nonprofit 501(c)(3) organization that runs weekdays between 8:00am and 5:00pm for office hours, people who come here will find a caring staff in a soothing and comfortable setting aimed at helping residents feel their best.

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