Muskego Health and Rehabilitation Center

    S77W18690 Janesville Rd, Muskego, WI, 53150
    2.7 · 42 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Compassionate staff, unacceptable hygiene, management

    I had a deeply mixed experience. Many caregivers, nurses and the therapy/activities teams were compassionate and helpful - great therapy, engaging activities (bingo, music, lake-view patio) and staff who went the extra mile at times. However, cleanliness and basic hygiene were often unacceptable (strong urine/feces odor, soiled linens, missed showers, wound/catheter concerns), safety and staffing were inconsistent (falls, missed care, lost belongings), and management/communication was unreliable and sometimes hostile. Because of those serious issues I cannot recommend this facility without major improvements in management, staffing, and cleaning.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    2.71 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      2.9
    • Meals

      3.5
    • Amenities

      1.8
    • Value

      1.5

    Location

    Map showing location of Muskego Health and Rehabilitation Center

    About Muskego Health and Rehabilitation Center

    Muskego Health and Rehabilitation Center sits in a calm area in Muskego, Wisconsin, and provides care for up to 49 residents, offering skilled nursing, short-term rehabilitation, long-term care, and memory care, all with professional staff who help with daily needs like bathing, walking, dressing, and meals, and they do this with an attitude of respect and kindness, which residents and families find comforting because everyone gets treated like family, and they make sure to learn what matters to each person, from their health needs to their life story, so care feels personal and genuine. The center is run by Champion Care and has a range of living options for different needs, including independent living, assisted living, memory care, and senior apartments, while folks who need extra help can get outpatient therapy, palliative care, or even hospice care services, plus they offer skilled nursing and rehabilitation when someone needs to recover after illness, surgery, or a hospital stay. There's a team here trained in physical therapy, occupational therapy, and speech therapy, and there are staff who check on the residents round-the-clock, handle medications, and provide specialty dementia programs in a secure, supportive setting for those with memory concerns, and there are community gardens, walking paths, and spaces where residents get together, from movie nights to spiritual gatherings, or just sharing a meal in the dining room where special diets can be accommodated if needed. Daily activities help folks enjoy life with connection and meaning, and there's help with everything from laundry and housekeeping to transfers and mobility, while staff speak English and go through background checks, drug screenings, and other steps in hiring to make sure residents are in good hands, plus Muskego Health and Rehabilitation Center accepts many payment options, like Medicare, Medicaid, self-pay, and a variety of insurance plans, so different families can find a solution to fit their needs. Transportation services are also available to help residents get to appointments or outings, and the home-like setting is designed to help everyone feel comfortable, whether they're in respite care or planning for a longer stay, and people get recognized for their caring work with a focus on dignity and kindness, so the goal is always to help residents reach their best possible health and keep their independence as much as they can throughout their time at the center, whether they're part of Muskego Health and Rehab Center, Heritage Square Health Care Center, or Clement Manor Health Care. Tours can be scheduled if anyone wants a closer look at the place or wants details on costs, and everything's arranged to keep folks safe, comfortable, and engaged in daily life at every stage of their care.

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