Heritage Health Services is a senior living community that covers many care needs, which makes it easier as people age and require different help, and you'll find things there like independent living for older folks who can do most things for themselves, assisted living when they need help with daily tasks and meals, and memory care if memory loss is a problem, including 24-hour support and programs for Alzheimer's and dementia. Heritage Health Services also has skilled nursing care for seniors who need nursing help around the clock, so they handle rehabilitation, wound care, medication, and more, and there's also physical, speech, and occupational therapy, brain injury rehab, and help for folks with serious and long-term health needs, plus the staff includes a social worker and access to psychiatric consultations and discharge planning. They support all kinds of patients, even those needing home health and hospice either for a short time or longer term, and their assisted living options let people get help but still keep their independence, and you'll see activity programs, dining services, group outings, and transportation for doctor visits, and for people who want something smaller, there are board and care homes right in neighborhoods for just a few residents at a time. Heritage Health Services is equipped with on-site lab testing, X-rays, EKGs, a pharmacy, emergency kits, an automatic defibrillator, and helps with dialysis, plus features like IV fluids, antibiotics, nebulizer treatments, glucose monitoring, daily weight checks, and bladder ultrasounds, and they monitor infections with special procedures and isolation when needed. They handle swallowing studies, wound care, PICC lines, and incentive spirometry, and for safety and comfort, amenities are meant to make life easier, and there's a van for group outings or trips to medical appointments. Heritage Health Services runs programs and campaigns for community health, and their programs and units use specific names like Heritage Health Services; they even highlight plasma donation services and give information about plasma therapies, plasma protein treatments, and they offer compensation for donors and share donor stories and plasma therapy patient stories during events like International Plasma Awareness Week, and any facility's certification status for programs like IQPP is easy to find on location maps. Heritage Health Services is designed for seniors who want to live somewhere with care types that adapt as needs change, and it's a place with different services all in one spot, focused on making sure older adults have the health, safety, and comfort they need.
Heritage Health Services
1119 N Wisconsin St #1209, Port Washington, WI, 53074- Assisted living
- Memory care
- Skilled nursing
Chronically understaffed, neglectful nursing home
I placed a loved one here and it was awful. The place is chronically understaffed and mismanaged - call lights ignored for hours, residents left in the same position 12+ hours, missed/incorrect meds and delayed pain meds, no showers for days, lost laundry, filthy rooms and strong urine/feces odors, wandering residents, theft and safety breaches. Management was rude and unresponsive even after promises to investigate; police involvement was needed. A few nurses and CNAs were compassionate and went above and beyond, but overall the neglect, poor care, infections/UTIs, weight loss and safety issues make this place not recommendable. One star.
Pricing
Schedule a Tour
Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Medication management
- Mental wellness program
Healthcare staffing
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Restaurant-style dining
- Special dietary restrictions
Room
- Air-conditioning
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Private bathrooms
- Telephone
- Wifi
Transportation
- Community operated transportation
- Transportation arrangement
- Transportation arrangement (non-medical)
Common areas
- Beauty salon
- Computer center
- Dining room
- Fitness room
- Gaming room
- Garden
- Outdoor space
- Small library
- Wellness center
Community services
- Concierge services
- Fitness programs
- Move-in coordination
Activities
- Community-sponsored activities
- Planned day trips
- Resident-run activities
- Scheduled daily activities
2.10 · 30 reviews
Overall rating
- 5
- 4
- 3
- 2
- 1
Care
2.0Staff
2.5Meals
2.3Amenities
2.0Value
1.0
Location
About Heritage Health Services
People often ask...
Heritage Health Services offers assisted living, memory care, and skilled nursing.
There are 2 photos of Heritage Health Services on Mirador.
The full address for this community is 1119 N Wisconsin St #1209, Port Washington, WI, 53074.
Yes, Heritage Health Services offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Nearby Communities
- $5,633 – $7,322+3.9 (69)Semi-private • 1 Bedroom • Studioassisted living, memory care
Alto Grayslake
1865 E Belvidere Rd, Grayslake, IL, 60030 - $3,965+4.6 (121)Semi-privateindependent, assisted living, memory care
Belmont Village Senior Living Glenview
2200 Golf Rd, Glenview, IL, 60025 - $5,506 – $7,157+4.5 (131)Semi-private • 1 Bedroom • Studioindependent, assisted living, memory care
Belmont Village Senior Living Lincoln Park
700 W Fullerton Ave, Chicago, IL, 60614 - $2,189 – $3,529+4.4 (70)Studio • 1 Bedroom • 2 Bedroomindependent living
StoryPoint Grand Rapids West
3121 Lake Michigan Drive Northwest, Grand Rapids, MI, 49504 - $3,000 – $7,000+4.5 (98)suiteindependent, assisted living, memory care
StoryPoint Novi
42400 W 12 Mile Rd, Novi, MI, 48377 - $3,760 – $4,512+3.9 (101)Semi-privateassisted living, memory care
River Oaks Assisted Living & Memory Care
500 E University Dr, Rochester, MI, 48307