Heritage Lakeside sits in a quiet residential area in Rice Lake, Wisconsin, right on Lakeshore Drive with a peaceful lake view, where you can sometimes spot geese and ducklings going by, and it's been a steady part of the community for fifty years. The building has 50 beds and serves as a skilled nursing facility and a rehabilitation center, so residents can stay for a long time or just for a short-term recovery or respite care. There's a team of skilled nurses who work on personalized care plans, looking after each person's health while respecting their dignity, privacy, and comfort, and this includes physical, spiritual, social, and emotional needs. The facility has a special rehabilitation unit that offers tailored rehab programs to help residents regain strength and relearn skills, and there are therapy services available onsite, which can really make things easier for both new and long-time residents. The dining services focus on providing nutritious and tasty food, and there's always a schedule full of activities, some that keep everyone busy and others that are just for fun or to help folks meet new friends. Heritage Lakeside puts a focus on the whole person, and with its unique spiritual care program, everyone gets some extra support if they want it. The staff and residents all seem to know each other well, creating a place where people help one another and feel like they belong, and the atmosphere is always warm and welcoming. The location is close to the amenities that make daily living easier, and with a rating of 3.0 from two reviews, people say it offers good care, though like anywhere else, some things might not be perfect for everyone.
Heritage Lakeside
1016 Lakeshore Dr, Rice Lake, WI, 54868- Assisted living
- Memory care
- Skilled nursing
Understaffed, filthy facility; caring staff
I appreciated the kind, respectful staff and the excellent PT/OT, but I found the facility filthy, poorly maintained, and run for profit at the expense of residents. It was severely understaffed (call lights delayed, often only one shower a week, dirty clothing), management was unresponsive with billing/insurance chaos and reported state violations, and I witnessed discriminatory and neglectful behavior. Despite caring employees, I would avoid this place.
Pricing
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Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Medication management
- Mental wellness program
Healthcare staffing
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Restaurant-style dining
- Special dietary restrictions
Room
- Air-conditioning
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Private bathrooms
- Telephone
- Wifi
Transportation
- Community operated transportation
- Transportation arrangement
- Transportation arrangement (non-medical)
Common areas
- Beauty salon
- Computer center
- Dining room
- Fitness room
- Gaming room
- Garden
- Outdoor space
- Small library
- Wellness center
Community services
- Concierge services
- Fitness programs
- Move-in coordination
Activities
- Community-sponsored activities
- Planned day trips
- Resident-run activities
- Scheduled daily activities
2.39 · 18 reviews
Overall rating
- 5
- 4
- 3
- 2
- 1
Care
2.7Staff
2.8Meals
3.3Amenities
2.3Value
1.0
Location
About Heritage Lakeside
People often ask...
Heritage Lakeside offers assisted living, memory care, and skilled nursing.
The full address for this community is 1016 Lakeshore Dr, Rice Lake, WI, 54868.
Yes, Heritage Lakeside offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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