Dove Healthcare - Spooner

    510 1st St, Spooner, WI, 54801
    4.2 · 31 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Caring staff but inconsistent care

    I'm grateful for the genuinely caring, professional team here - warm, attentive staff, a home-like, clean and spacious facility, good meals and activities, and my mother has been thriving with regular nurse/doctor involvement. That said, I've seen troubling lapses: slow call-light response, occasional medication and hygiene problems, inconsistent staff quality, and poor communication from management. Overall I recommend this place for its compassionate caregivers, but advise close oversight and frequent communication to address care gaps.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.16 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      4.8
    • Amenities

      5.0
    • Value

      4.2

    Location

    Map showing location of Dove Healthcare - Spooner

    About Dove Healthcare - Spooner

    Dove Healthcare - Spooner is a skilled nursing facility that offers both short-term rehabilitation and long-term care for seniors and adults with health needs, and you'll still hear people call it Villas at Maple Ridge because it just changed names in May 2024 when Dove Healthcare acquired it, and it sits side-by-side with the Dove Healthcare - Spooner Assisted Living building for people needing different levels of help. The care team includes nurses, therapists, and resident assistants who help people 24 hours a day, and they have a licensed capacity for 75 residents but usually have about 47 people each day, with 14 private rooms for those who want their own space. People can come here after a hospital stay to get rehab before going home, or those who are very frail and need daily nursing care can stay longer, and there are therapy services like physical, occupational, and speech therapy provided on-site with both inpatient and outpatient options.

    The staff puts together personalized care plans and offers help with medication, disease management, and hospice through outside providers so people get the level of help they need, and they handle housekeeping, laundry, meal planning, and maintenance, which can be a relief for a lot of families. There are meals and snacks ready all day and night, and residents can take part in social activities, and there's a licensed hairstylist or barber available. There's specialized support for people with disabilities, long-term illnesses, and those needing end-of-life care, and the main focus is on dignity, independence, comfort, and safety, with amenities to help people feel more at home.

    The facility's inspection history does show 34 total deficiencies, with 8 related to infection control, and there have been issues flagged about pressure ulcer care and making sure vital equipment works safely, which families usually want to know. The nurse turnover rate is 55.4%, and the nurses spend about 3.79 hours per resident each day, which gives some sense of staffing. Dove Healthcare - Spooner shares updates and information on Facebook through Meta, so families can see what's happening day-to-day. The center sits in the community as a place for both those needing extra help for a short time and those facing long-term health changes, with the backing of the Dove Healthcare system and a focus on essential, round-the-clock care.

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