Tomah Nursing & Rehab Center

    1505 Butts Ave, Tomah, WI, 54660
    2.7 · 22 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Clean facility, understaffing causes concerns

    I had a mixed experience. The building is clean, quiet and spacious, many staff were professional, caring and helpful with meds, PT and post-op care (my dad's bed sores improved and dinners were often delicious), and activities/holidays were lovely. But chronic understaffing meant unanswered call lights, long waits for personal care, poor communication and occasional rude or unsafe behavior and maintenance/cleanliness lapses - administration was responsive when I complained, so I'd meet with leadership before deciding.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.68 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.0
    • Meals

      2.5
    • Amenities

      2.3
    • Value

      2.7

    Location

    Map showing location of Tomah Nursing & Rehab Center

    About Tomah Nursing & Rehab Center

    Tomah Nursing & Rehab Center sits in Tomah, Wisconsin, and works as a licensed nursing facility with a capacity for 74 certified beds, usually caring for around 52 residents each day, so it feels less crowded than some bigger places, and they've been managed by Atrium Centers Management LLC since 2007, got direct ownership by Orion Operating Services LLC, and links with Amicus Capital Holdings Inc Esop and Atrium Centers, Inc., which all tie back to Atrium Centers in their ownership. The center focuses on skilled nursing care, rehabilitation therapy, palliative care, memory care for Alzheimer's and Dementia, as well as respite care for short stays, always keeping a mix of short-term rehab services and long-term care, and offers physical, occupational, and speech therapy programs, while providing 24-hour care along with things like I.V. therapy, wound care, tube feedings, and other nursing services, not to mention support from physicians, nurse practitioners, eye doctors, dentists, and podiatrists who all visit as needed, and if you're dealing with wound or ostomy care they do take in patients needing that help.

    When you walk inside, the place tries to keep things clean and safe, and offers a warm, community-focused environment-a lot of folks say it feels homelike, with room for friends and family to visit, which tends to make the transition from hospital to nursing care smoother, and they have care teams built from nurses, therapists, and support staff who plug away with these individualized "care mapping" plans, always talking about wanting folks to recover and return home if possible or get stronger and more independent, even running outpatient programs for folks who don't need to live on site. Nurse staff turn over a lot-about 67.9%-and the staffing levels stick near 3.29 hours per resident each day, which is a number folks look at when thinking over the attention their loved ones might get.

    There's been a fair number of inspection problems, like recent federal citations for not meeting standards in quality of care and the daily life of residents; they've had inspection reports piling up to 25 different deficiencies, some about infection control-four of those in fact-plus citations for not providing proper pressure ulcer care and treatment in line with doctor's orders and what residents prefer (F0684 and F0686), and the place did face complaint reports with one deficiency in November 2024 and two in April 2025. The center says they keep a focus on comfort, safety, and offering that all-hands, all-hearts approach, and they do have services lined up for pharmacy, wound care, in-house lab work, and so forth. Folks get a plan tailored by nurses, therapists, providers, and staff, and though the AHCA Bronze award's been won for outcomes and achievements, it's fair to know about those inspection issues too, because records sure show several areas for improvement.

    People often ask...

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