Oak Ridge Care Center

    1400 8th Avenue, Union Grove, WI, 53182
    3.3 · 8 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Pleasant facility but neglectful care

    I'm overall dissatisfied. The place is pleasant - bright dining room, gardens, good/customizable meals and activities, and some very caring staff - but care was inconsistent: long call-light delays, understaffed and sometimes uncaring aides, urine odors, rooms not cleaned daily, and my aunt was left in soiled pants with sores.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.25 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.5
    • Meals

      3.5
    • Amenities

      2.8
    • Value

      5.0

    Location

    Map showing location of Oak Ridge Care Center

    About Oak Ridge Care Center

    Oak Ridge Care Center sits here as a family-owned, for-profit senior care community that's been open since 1968, offering different levels of care depending on what someone needs, whether that's assisted living, skilled nursing, or a space to recover after illness or injury, and if someone's looking for a bit more independence but still needs a helping hand, they have Timber Oaks, which is attached and gives folks support with daily tasks like dressing, bathing, and keeping up with medicines. The staff includes a doctor who comes once a month, a nurse practitioner who's on-site two times a week, and a team of RNs, LPNs, med techs, CNAs, a certified wound care nurse, and even an in-house wound care doctor, so there's someone nearby whenever someone might need help, since nurses are there around the clock, seven days a week. They focus on helping people regain as much independence as they can, especially with their full-time rehab program, and whether someone is staying long term, only for a short while, or is there for respite care, residents get support that's meant to fit their situation and how much help they need.

    People eat together with set meal times for breakfast at 8 AM, lunch at noon, and dinner at 5 PM, and if someone isn't keen on the main menu, there's always the choice of sandwiches, burgers, hot dogs, soups, and salads, and the staff encourages folks to sit together for meals, but you can eat in your room, too. The facility pays attention to safety, with alarms on every door, although doors aren't locked, and each room and bathroom has a call button for emergencies; staff checks in on residents regularly, and there's an alarm system on all doors. Oak Ridge Care Center takes communication with families seriously, makes sure to call for any changes in medicine or health, and invites everyone to scheduled meetings to go over care plans. They also believe everyone deserves a voice, so there's a grievance policy where people can file complaints either directly or anonymously with staff or administration.

    Activities and services are set up to help make each day feel better, with things like maintenance, housekeeping, laundry, and dining taken care of so residents can focus on their health and comfort, and there's always a range of events for well-being. Residents can have visits from family pets, though pets can't live at the facility. People moving in are responsible for getting their own personal things to the center, but if someone needs to move rooms later, the maintenance team can help with that. Oak Ridge Care Center coordinates transport for doctor's appointments with outside providers, and those rides may cost extra unless Medicaid covers them. There's no waitlist for admissions, so new residents can often get started right away. The staff is committed to helping each person live as fully as they can, paying attention to each resident's needs and giving them the support they need, whether it's short-term rehabilitation or long-term daily care.

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