The Marquardt

    1045 Hill St, Watertown, WI, 53098
    3.5 · 46 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Beautiful campus, serious care concerns

    I had mixed impressions: the campus and apartments are beautiful, activities and dining are excellent, and a few staff were genuinely caring and informative during my tour. But I also saw serious problems - the place is clearly understaffed, call lights and basic care were often delayed (I heard waits up to about an hour), residents left alone, hygiene neglected, and staff sometimes acted unprofessional. I was alarmed by reports of theft/abuse, unresponsive administration around complaints/refunds, high costs with poor value, and some areas that felt dated and run-down. There are success stories and good rehab options, but based on what I experienced and heard I would move forward only with extreme caution.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.48 · 46 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      2.7
    • Meals

      2.5
    • Amenities

      3.1
    • Value

      2.2

    Location

    Map showing location of The Marquardt

    About The Marquardt

    The Marquardt, known as Marquardt Village Inc., sits on a 52-acre campus in Watertown, Wisconsin, and has been serving seniors since 1969 as a non-profit community that's part of Illuminus. Folks living there find a full continuum of care, with options ranging from independent living in the Park Centre North and South Apartments or the privacy of Garden Homes, which come with single-car garages, all the way to assisted living, memory care, skilled nursing, and access to home health, hospice, and rehabilitation services for residents and people in an 11-county area nearby. Garden Home residents get priority access to healthcare and the Towne Centre connects right to the apartments inside-people can enjoy art programs, music, fitness classes with an on-site exercise physiologist, worship in The Grove chapel, or relax in the flower garden. Apartments come with open-concept designs, Corian countertops, and heated underground parking, and the grounds are kept up with laundry and housekeeping done for you, three daily meals in the restaurants-including Grand Central Bistro and Crave Restaurant with menus that change with the seasons-plus extras like a game room called Escapades, a gym, fitness room, and salon and spa where you can get your hair done or a massage. The nursing team is around 24/7, so those needing support or Alzheimer's and dementia care can feel safe, and home health teams include nurses, aides, therapists, and social workers, making regular visits for therapy or care as needed, wherever you call home in or around Marquardt. The community's life plan model and range of activities-from educational workshops to volunteer chances and wellness programs-try to cover the needs and wishes of people who live there, however long they decide to stay. Payment options include Medicare, Medicaid, private pay, veterans benefits, and commercial insurance, and a complimentary evaluation helps shape the services you get so they fit your situation.

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