Mirador estimate
    $4,190/month

    Sylvan Crossings At Westshire

    5475 Westshire Cir #9096, Waunakee, WI, 53597
    3.3 · 44 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Nice environment, systemic safety failures

    I loved the bright, renovated rooms, lovely decor, pleasant neighborhood and many genuinely caring CNAs - the day-to-day staff were often patient and helpful. Unfortunately chronic problems overshadowed that: poor communication and inconsistent management (we weren't even notified about serious health issues or my mom's passing), high turnover and understaffing, troubling privacy/theft incidents, and safety concerns. Food and activities were frequently disappointing. Because of those systemic issues, I can't confidently recommend this facility despite its nice environment and kind caregivers.

    Pricing

    $4,190+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.30 · 44 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.5
    • Meals

      2.1
    • Amenities

      3.6
    • Value

      2.8

    Location

    Map showing location of Sylvan Crossings At Westshire

    About Sylvan Crossings At Westshire

    Sylvan Crossings At Westshire is a senior living community located in Westshire Village that offers both assisted living and memory care, and the facility is open around the clock so seniors can get care when they need it, and people say the staff is caring, patient, and helpful, and there's a memory care unit called Sunset Ridge Memory Care for people with dementia or Alzheimer's who need a secure space and special programs. The community is part of the Sylvan Crossings group, along with locations in Jefferson and Stevens Point, and it gives help with daily activities, medication, meals, and personal care-there are suites for living, and the accommodations look nice, plus the decor is pleasant. Residents get support to stay independent for as long as possible, and the facility provides a mix of board and care, assisted living, and memory care services, so seniors can find what suits them as their needs change, and some neighbors live in a nearby senior residences area. Amenities are what people expect in assisted living, though the activity program seems small, and some residents have said the food is often cold and that electronic translators are used by staff. The community offers secure environments and round-the-clock support for seniors with memory issues, with staff who create programs and activities for residents, but there have been reviews mentioning concerns about resident safety and problems with communication, especially when families have questions. The facility has been listed in local newspapers and is best suited to people looking for home-like suites, basic activity options, attentive staff, and specialized memory care, but some concerns about food temperature and safety have come up in reviews from families.

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