Waunakee Valley Senior Living

    801 S Klein Dr, Waunakee, WI, 53597
    4.1 · 33 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Excellent rehab, caring staff, concerns

    I'm grateful the facility is exceptionally clean, offers strong rehab/therapy, many activities, and a lot of warm, professional staff who really care - my mother improved and enjoyed the social programs. That said, chronic understaffing, rude/overworked nurses and CNAs, poor communication and slow responses, bad meals, and occasional missing/ stolen items left me worried about safety and medical oversight (we even experienced a hospitalization). Admissions felt pushy (deposit/unit switch) and the building is large/hard to navigate. Care has visibly improved since Trilogy moved to in-house staffing, but I'd recommend families tour thoroughly and confirm staffing and oversight before deciding.

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    Amenities

    4.06 · 33 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.0
    • Meals

      2.0
    • Amenities

      3.3
    • Value

      1.0

    Location

    Map showing location of Waunakee Valley Senior Living

    About Waunakee Valley Senior Living

    Waunakee Valley Senior Living sits on South Klein Drive in Waunakee, Wisconsin, and offers several kinds of senior care, including independent living, assisted living, memory care, skilled nursing, home care, and adult day services, so seniors with different needs can find a place here. The facility has a single-story layout, which makes it simple for residents to get around, and there are studio, one-bedroom, and two-bedroom options, with apartments that include private showers, kitchen or kitchenette, controlled heating and air, utilities, wireless internet, and cable where available, and some rooms even have patios or can be short-term stays. Meals are provided with attention to dietary needs, though some feedback hints there's still room for kitchen improvement, and laundry services are an option for those who want them.

    The community has a garden, walking paths, outdoor seating areas, and is pet-friendly, so seniors who love animals and outdoor time have chances to enjoy themselves, while there's also a salon, fitness center, and a busy lineup of daily activities Monday through Friday, which range from life enrichment programs to wellness checks. Residents can join in transportation services when they need to get out, use the emergency alert system when they want peace of mind, and bring their decorations or furniture to make the space feel like home, especially in the assisted and skilled care suites, and caregivers help as needed with daily tasks but encourage as much independence as possible.

    The facility holds 20 licensed Community Based Residential Facility beds and a total of 94 certified beds in the larger campus, with an average of 55 residents on any given day, and is managed by Trilogy Management Services, LLC since March 2023, under the ownership of Ahr Trs Wisconsin Holdings LLC, and connected to American Healthcare REIT and Continental Merger Sub, LLC. Waunakee Valley isn't certified by the Centers for Medicare & Medicaid Services, and it doesn't accept Medicare for payment, so families might want to plan ahead for coverage.

    It's a continuing care retirement community, so as residents need more help, they can have more care without moving away, from independent living in patio homes and villas for the self-sufficient, to memory care for those living with Alzheimer's or dementia, to skilled nursing and rehab on site, so health needs can be met as people age. They have a pharmacy service, but there's been a noted deficiency (F0761) with drug and biological labeling and storage, a quality of life and care deficiency (F0684) tied to following care orders and preferences, and a resident assessment and care planning concern (F0645) that suggests potential for harm, but inspectors didn't find actual harm; even so, infection control is a problem, since reports listed six deficiencies in infection-related areas, and over time, the total number of deficiencies found in inspection reports was 75.

    Staffing is important, and nurse turnover at 43.6% is a bit better than the state average, but nurse hours per resident are lower here (3.76 hours per day, compared to the state's 4.1), which means residents might not see nurses as often as in other places. Still, the place focuses on keeping the grounds clean, safe, and ready for residents, and the routines are set up to offer peace of mind to families worried about their loved ones. Parking, security, daily activities, and caregiver support are all available, while the programs around senior care and planning can help families understand their options and the costs involved. The atmosphere is meant to be comfortable and personalized as much as possible, but like any place, it deals with challenges, both in care and in everyday operation.

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