Crossroads Care Center of Crystal River stands as a skilled nursing facility and assisted living community with space for up to 74 residents, offering both private suites and shared rooms, so folks have choices based on their needs or budgets, and you'll find basics like private bathrooms, kitchenettes, air-conditioning, cable TV, telephones, and Wi-Fi in the rooms, which all come fully furnished for easy moving in and getting settled. Residents can expect help with daily activities, things like bathing, dressing, medication management, getting around the place, and even mobility help, and the staff sticks around all day and night, making sure everyone stays safe because there's a 24-hour call system and constant supervision for peace of mind, and they offer nursing coverage about 12 to 16 hours a day for medical needs. The center gives meals each day, including special diets for diabetes or allergies, with food handled by kitchen staff and served in a dining room that feels comfortable and social, and there's laundry, housekeeping, and linen service so residents don't have to worry over chores. Health care covers wound care, dialysis, physical therapy, speech therapy, and occupational therapy, and there's help scheduling and getting to doctor appointments through transportation, plus coordination with outside healthcare providers if that's needed, while medication support happens daily and nurses stay on site. The property has plenty of amenities-there's a beauty salon, fitness room, computer center, small library, TV/movie rooms, gaming rooms, activity rooms, and outdoor spaces with gardens and walking paths so people can relax or stay active, and folks can bring their pets if they want a little company. There's a bunch of daily and scheduled activities like bingo, arts and crafts, movie nights, social clubs, music programs, religious activities, and even off-site outings, so there's usually something going on for most interests, and people can run their own activities too if they like. Crossroads Care Center of Crystal River also provides move-in coordination, concierge-type help, and family support services, aiming to make sure all residents feel comfortable whether they're staying for long-term nursing, adult daycare, short-term rehab, or even hospice or respite care, so caregivers can take a break when needed. The place tries to keep people as independent as possible while offering support and safety, and it's got security features to keep folks from wandering off, which matters to families. The community's been open for over thirty years and takes Medicare, Medicaid, insurance, and private pay, which can help residents cover the costs, and it holds a Medicare rating of 3 out of 5 stars-so it meets many standards but isn't perfect, and it never claims to be, but it does offer a wide range of services for folks who need different levels of care in one place, all at its spot on Churchill Street in Waupaca, Wisconsin.
Crossroads Care Center of Crystal River
1401 Churchill St, Waupaca, WI, 54981- Assisted living
- Memory care
- Skilled nursing
Filthy, unsafe facility; terrible care
I stayed here and it was awful: filthy, run-down rooms with unpleasant smells, dirty windows and cobwebs, a dirty sock on a cabinet, exposed wires behind the nightstand, and broken beds/thermostat - unsafe and uncomfortable. CNAs often didn't do their jobs (a few were amazing), nurses were rude, medications ran out, and management seemed money-focused. Overall terrible value; it should be shut down.
Pricing
Schedule a Tour
Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Medication management
- Mental wellness program
Healthcare staffing
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Restaurant-style dining
- Special dietary restrictions
Room
- Air-conditioning
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Private bathrooms
- Telephone
- Wifi
Transportation
- Community operated transportation
- Transportation arrangement
- Transportation arrangement (non-medical)
Common areas
- Beauty salon
- Computer center
- Dining room
- Fitness room
- Gaming room
- Garden
- Outdoor space
- Small library
- Wellness center
Community services
- Concierge services
- Fitness programs
- Move-in coordination
Activities
- Community-sponsored activities
- Planned day trips
- Resident-run activities
- Scheduled daily activities
3.29 · 7 reviews
Overall rating
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Care
1.0Staff
2.3Meals
3.3Amenities
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Location
About Crossroads Care Center of Crystal River
People often ask...
Crossroads Care Center of Crystal River offers assisted living, memory care, and skilled nursing.
The full address for this community is 1401 Churchill St, Waupaca, WI, 54981.
Yes, Crossroads Care Center of Crystal River offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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