Mulder Health Care Facility

    713 Leonard St N, West Salem, WI, 54669
    3.3 · 24 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Understaffing and neglect despite positives

    I had a mixed but ultimately disappointing experience. While many CNAs, the rehab team and some nurses were compassionate, hardworking and the facility was clean with good food, chronic understaffing, high turnover, a rude receptionist, unresponsive call system and repeated delays in meds and medical attention created real safety and neglect concerns. Management's poor communication and lack of accountability forced me to move my relative after six months - I can't recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.25 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.4
    • Meals

      4.0
    • Amenities

      3.3
    • Value

      3.3

    Location

    Map showing location of Mulder Health Care Facility

    About Mulder Health Care Facility

    Mulder Health Care Facility sits in West Salem, WI, and has offered skilled nursing care since 1963, running as a non-profit with over 30 years of service, and it seems folks around here know it for its skilled medical staff, friendly atmosphere, and the way the team puts a real focus on treating every resident with honor, respect, and reverence. The community has many programs and features aiming to help seniors remain active and engaged, like reading groups, crafting, games, exercise, and one-to-one visits, since they know it's important for people to have mental support and something to look forward to. Residents find well-kept grounds, calming outdoor areas, common rooms that encourage people to socialize, and living spaces that aim to feel homey yet practical, with nutritious meals cooked to balance health and variety. Mulder Health Care Facility offers everything from assisted living and home care, to independent living, long-term nursing care, skilled nursing, memory care for people living with Alzheimer's or other dementia, and even palliative help, and the care team-nurses, therapists, providers-works around the clock to keep medical needs addressed right on site, including pharmacy, lab, wound care, podiatry, and counseling. The facility's recognized for quality and has earned accreditation milestones and community awards, while also supporting a hands-on volunteer program for those who can commit for a few months, after a quick orientation, TB test, and background check. Short-term rehab gets patients back to strength, outpatient therapy helps people improve health from home, and their respite care lets families take a break, covering stays from five days up to five weeks. Residents and families choose the support level they need-whether it's full-time nursing, help getting dressed, memory support, or just a safe place to recover-and the staff keeps care plans as personal as possible, all in an environment that feels neighborly and welcoming, never cold or impersonal. The community is proud of its history in West Salem, its commitment to treating each senior well, and its culture of friendly faces, and while no place is perfect, Mulder Health Care Facility works hard to meet seniors where they are, helping them stay as healthy, safe, and comfortable as possible.

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