Williams Bay Health Services

    146 Clover St, Williams Bay, WI, 53191
    3.0 · 31 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Understaffing causes neglect, filthy conditions

    I had mixed experiences: the building is pleasant and some staff were genuinely caring and helpful, and the food was decent. However, chronic understaffing left residents neglected - slow/no responses (often 50+ minutes), missed hygiene and baths, strong urine odors, filthy common areas, infections/bedsores, and administration that ignored complaints. I do not recommend this facility and plan to report my concerns to the authorities.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.5
    • Meals

      4.0
    • Amenities

      3.0
    • Value

      5.0

    Location

    Map showing location of Williams Bay Health Services

    About Williams Bay Health Services

    Williams Bay Health Services sits on 146 Clover St. in Williams Bay, WI, and has cared for seniors since 1984, making it one of those places that's seen quite a bit and does most things in a simple, steady way. The place runs skilled nursing, rehabilitation, and assisted living services, combining modern healthcare and a caring, resident-centered approach. You'll find the Atrium Post Acute Care of Williams Bay and the Williams Bay Care Center on site, so there are a few different kinds of care and help folks can get. Staff offer support for both short-term rehab after a hospital stay and for those who need long-term living arrangements, and they're careful about creating safe, healing environments for everyone.

    Health services cover many needs, including physical, speech, and occupational therapies, with wound care, IV medications, and management of things like PICC lines, antibiotics, and even daily weights if the doctor says so. Respiratory therapy, incentive spirometry, nebulizer treatments, and glucose checks are available too, all following physician orders. There's emergency equipment like an AED, ACLS capability, and infection control using isolation when that's needed, plus pharmacy services, dialysis transportation, and help with medication. You'll see full dining services with dietician support, coordination of special diets, and even parental nutrition if someone needs that kind of care.

    Williams Bay Health Services also offers in-house consultations with a range of providers, including psychiatric services (sometimes those are through telehealth), social workers, dental, vision, and podiatry visits. They do X-rays, venous dopplers, bladder ultrasounds, EKGs, and laboratory tests in-house, keeping people from having to go elsewhere for most things. There's activity services, so residents can fill their days, and there's a salon and barbershop right there, which saves folks a trip into town. Other supports like discharge planning, home health, brain injury rehab, and hospice care round out the list.

    Williams Bay Health Services keeps things focused on maintaining a supportive environment with staff who try to understand what residents need and make them feel comfortable, offering the basics, plenty of healthcare options, and a good mix of unique programs and services after all these years.

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