Wisconsin Dells Health Services

    300 Race St, Wisconsin Dells, WI, 53965
    3.4 · 16 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Kind staff, unsafe food, management

    I had a mixed experience. The CNAs, nurses, therapists and night staff (Jolene, Caitlin, Sydney) were kind, responsive and skilled. But dining and housekeeping were unacceptable-limited/cold/wrong meals, poor food handling, missing hygiene supplies, dirty rooms and infrequent baths. Communication, coordination and management were inconsistent and sometimes unprofessional (yelling, rude admin, unsafe discharge/feeding practices), so despite great bedside care I have serious safety and trust concerns.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.38 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.8
    • Meals

      2.0
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Wisconsin Dells Health Services

    About Wisconsin Dells Health Services

    Wisconsin Dells Health Services sits right in downtown Wisconsin Dells and offers care for seniors who need skilled nursing, memory care, short-term rehabilitation, or long-term help, and it's been part of central Wisconsin since 1972, which means it's been serving the community for quite a while. Folks living here get help from a staff that takes pride in delivering care that fits each person's needs, using tailored plans to support independence and quality of life, and they offer things like occupational, physical, respiratory, and speech therapy too, so there's support for both physical and emotional well-being. When someone needs complex medical help like IV medications, wound care, infection control isolation, tracheostomy care, dialysis transportation, or TPN, the team takes care of that right on site, and they also have brain injury rehab and palliative care for those who need it. They've got modern amenities, a safe environment with things like automatic defibrillators and an emergency kit at the ready, and residents get daily weights, glucose checks, and help with nebulizers and incentive spirometry for breathing support. There are in-house consultations for things like psychiatry, cardiology, and pulmonary medicine, and the nurses on staff are wound-certified, plus folks get access to dental, vision, and podiatry services right there, with home health and hospice care available when it's needed. There's a full pharmacy service, including options from Walgreens and the Corner Drug Store, and lab tests, X-rays, and EKGs are done in the facility itself, which can mean less running around to appointments for residents. Discharge planning is part of their support, and they also arrange outings in the Wisconsin Dells area so people can stay active in their local community. The place has a CMS five-star rating and no deficiencies found by the Centers for Medicare and Medicaid Services, and it's connected to several area hospitals and clinics like Divine Savior Healthcare, Reedsburg Area Medical Center, SSM Health St Clare Hospital, and Mile Bluff Medical Centers, as well as Wisconsin Dells Urgent Care and SSM Health Dean Medical Group, so medical support's easy to reach and family members can rest easier. They serve meals and have activity programs to keep life social and engaging, and the whole place aims to be welcoming and supportive, making it simpler for seniors and their families to feel at home.

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