Potomac Grace

    9927 South Glen Road, Potomac, MD, 20854
    4.5 · 17 reviews
    • Memory care
    AnonymousLoved one of resident
    4.0

    Good for basic-level assisted care

    I placed my parent here and overall felt cared for by compassionate, attentive staff in a clean, nicely decorated, home-like setting with healthy home-cooked meals, engaging activities, and a warm, secure atmosphere. Staff were friendly, professional, and personalized care felt genuine - great value for typical assisted-living needs. However, when complex medical needs (ALS/feeding-tube level care) arose, management and clinical coordination fell short: meds and PT were disorganized, communication was poor, and the manager could be rude; there were also unresolved deposit/eviction concerns. I'd highly recommend this facility for non-complex care, but not for advanced medical/ALS needs.

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    Amenities

    4.47 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      5.0
    • Amenities

      4.6
    • Value

      2.3

    Location

    Map showing location of Potomac Grace

    About Potomac Grace

    Potomac Grace offers assisted living and memory care in Montgomery County, serving seniors who want a safe and comfortable home and providing help with daily needs like bathing, dressing, eating, and grooming, including special help for those dealing with memory loss or cognitive changes, because sometimes people need a little extra care and attention as they age, and this place has staff with Certified Nursing Assistant, Home Health Aide, LPN, and RN training, background checks, and other screenings, and the home sits back from Glen Road in a quiet, residential spot on 3.5 acres with a good-sized house-2,622 square feet-and there are flowering shrubs, old trees, manicured lawns, walking paths, and outdoor patio space, giving residents spots to stroll, relax, or join in social time or simple exercise, and the environment's kept warm and inviting for peace and comfort. The facility has private or semi-private rooms, some with kitchenettes, plus 24/7 staffing, so there's always someone watching out, giving medication reminders, filling medication organizers, or helping with prescription needs from pills to injections or topical creams, and if someone needs continence care or has trouble moving around, staff keep watch and provide whatever help is called for. Potomac Grace looks after meals too, prepping food to match individual tastes and needs, with fresh snacks, and those needing light exercise, socialization, or emotional support find steady companionship and structured activities, especially for memory care residents with cognitive impairment, giving them a chance to stay mentally and physically active. The staff help with housekeeping, laundry, and keep a close eye on each resident's well-being, offering behavioral therapies and memory support programs, and there's skilled nursing, hospice, respite care, home care services, and help with visits to the doctor, errands, and mobility, along with all the basics to keep things clean, safe, and comfortable. Since starting in 2011, Potomac Grace has focused on care that feels personal, in a smaller homelike setting meant to cut down on distractions and promote independence without losing sight of safety or the need for attention, so even if someone needs a bit more guidance or reassurance, they'll find it here in a quiet community with staff who know them by name, and visitors often notice the quiet, friendly air and the sense of being somewhere calm and steady.

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