Ultimate Care by God's Providers - Assisted Living and Memory Care

    21050 Normandy Forest Dr, Spring, TX, 77388
    3.9 · 10 reviews
      AnonymousLoved one of resident
      3.0

      Compassionate staff but inconsistent oversight

      I appreciated the clean, cozy setting and many staff were warm, caring, and even went above and beyond-they handled my father's last days with compassion. That said, staffing and owner oversight felt inconsistent, communication dropped after I raised concerns, activities/engagement were limited, and meals were adequate but lacking in choice; visitor disruptions and frequent complaints worried me. Because of the uneven care, I'd only recommend visiting daily and confirming current staff levels before placing a loved one.

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      3.90 · 10 reviews

      Overall rating

      1. 5
      2. 4
      3. 3
      4. 2
      5. 1
      • Care

        3.8
      • Staff

        3.7
      • Meals

        2.5
      • Amenities

        4.5
      • Value

        4.0

      Location

      Map showing location of Ultimate Care by God's Providers - Assisted Living and Memory Care

      About Ultimate Care by God's Providers - Assisted Living and Memory Care

      Ultimate Care by God's Providers - Assisted Living and Memory Care is a small, home-like community set in a quiet, tree-lined neighborhood in Spring, Texas, at 21050 Normandy Forest Drive, and you'll notice it doesn't feel like a big facility but more like a warm house where only six residents live in each cottage, which gives people space and calm, especially for those who might find larger places stressful or confusing. This family-owned operation runs assisted living and memory care services with a hands-on approach, and there are two registered nurses who manage care and check in on every resident, plus caregivers who live in the homes and stay available day and night, so you always see familiar faces and feel safe knowing help is right there if you need it. They offer both private and semi-private suites, and each suite has features that let you make it feel like home, with private baths and places to bring your personal things, and it isn't unusual to see staff and residents eating together thanks to the open kitchen and family-style dining rooms, which is good for people who want the social touch and feel a bit more at ease during mealtimes.

      Memory care services are part of the picture here, so people with dementia or memory issues get routines, activities, and care tailored to their needs, including special safety features throughout the houses, and the staff keeps up with training so they understand how to support not just physical needs but also mental and spiritual wellbeing, because sometimes a familiar routine or a friendly chat can do wonders. The rooms and common areas are open and bright, and there's a regular schedule of simple activities-things like sitting outside, group meals, games, and even spiritual support if you want it-that help keep people active, engaged, and building friendships, which really helps the days pass. The three homes are all licensed by the Texas Department of Health and Human Services, and each is set up for six residents, so you never feel crowded, and with a staff-to-resident ratio of one to six, you get attention that's hard to find in larger places.

      When it comes to care, the staff makes personalized plans that track what each person needs: help with medicine, bathing, dressing, personal care, or even incontinence treatment, and physical, speech, and occupational therapies are all accessible through home health agencies. For rest and recovery needs, respite care offers caregivers a needed break and residents a safe place for short stays. Meals are home-cooked with snacks and treats, and there are options for special diets like vegetarian and kosher, plus help with laundry and daily chores, which keeps things running smoothly for everyone. The homes are near medical centers and local attractions, so it's convenient for visits and appointments, and there's a strong focus on kindness, respect, and building a family-like environment, since many of the owners' family members visit often, which you can really feel in the atmosphere. The staff dedicates their time to caring for the whole person-mind, body, and soul-which shows in the thoughtful layout of activities and attention to each resident's changes and needs, all within a secure, comfortable house you can call home.

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