The Rose Cottage

    3231 W. 13th Ave., Kennewick, WA, 99338
    3.3 · 3 reviews
    • Memory care
    AnonymousCurrent/former resident
    3.0

    Inconsistent care attentive management cautious

    I initially adjusted well, but frequent staff shift changes produced inconsistent, sometimes neglectful care - I missed meds and meals and even needed an ambulance and a hospital visit. Management and the owner are attentive and responsive, but staff turnover and lack of privacy in shared rooms (no private space to talk; a large common room where I felt like I'd disturb others) are frustrating. It's priced like more expensive places; overall I'm mostly satisfied but cautious.

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    Amenities

    3.33 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.3
    • Meals

      3.3
    • Amenities

      2.0
    • Value

      3.3

    Location

    Map showing location of The Rose Cottage

    About The Rose Cottage

    The Rose Cottage sits in Kennewick, Washington, and is a licensed Adult Family Home with six assisted living units and six licensed beds, offering both short-term stays and long-term care, and there's always someone on staff around the clock, looking after seniors who have needs ranging from simple daily help all the way to heavy care with complex nursing and behavioral help. There's a lot of support here, like memory care for dementia using alarms and bracelets to help prevent wandering, and there's also special care for folks with mental health needs, developmental disabilities, or who have trouble with bladder or bowel issues, needing reminders for restroom use or even total care, plus the place handles diabetic care, including insulin shots and blood sugar checks, and provides help for seniors who need standby or assisted transfers-even those needing lifts or two-person help to move. Meals are served every day with vegetarian and kosher options, and if someone needs help eating, they'll get that too, there's a snack shop for between meals, and laundry and linens get taken care of for residents as well, plus getting dressed, grooming, bathing, and toileting help is all offered as needed. Rooms include private bedrooms, studio suites, shared spaces, and some have bathtubs, and residents can bring a small dog or cat up to about 30 lbs, while the indoor and outdoor common areas-including a chapel, a snack shop, a fitness area, games room, and walking trails-give plenty of places for activities, and the staff organizes fun games, arts and crafts, and social events. There's a beautician service so folks can still get their hair done, and when getting around town is needed, transportation can be arranged for a fee, and the property is close to public transit, making trips out easier for those who want or need them. The facility allows smoking outdoors, and you'll find visiting hours run from 9am to 8pm most days, plus security covers the community 24/7 to help keep everyone safe. Memory care areas at The Rose Cottage are in a separate, secured building, with special alarms and staff support for residents who tend to wander or who have difficult behaviors, and there are regular health assessments, medication management and tailored care plans for each person. The community accepts residents with higher needs-folks who may have trouble moving, who are non-ambulatory, or who need behavioral care-and they'll take in folks who may elope or act out physically, especially those needing memory care. Some services like transportation do cost extra, and the facility's surveyed by groups like the Department of Aging or Veteran's Services for quality, and while Medicare isn't accepted unless certified, they do offer respite care, hospice, and aging-in-place support so someone can stay even if needs change. The staff mostly speaks English. The Rose Cottage doesn't claim to be perfect, but it does cover the important things that matter for seniors and their families who want both daily support and peace of mind, and for those needing more details, there's an accessible website to look up more information.

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