Highlands Best Care LLC is a family-owned adult family home in the Renton Highlands that's been providing care for seniors and adults with disabilities since 2007, and they've got two locations in the area run by Monica Whelan, who brings more than 17 years in geriatric care and runs things the way she'd want her own family cared for. The facility's licensed to care for just five residents per house, which keeps things small and homelike, with private or semi-private rooms, though private rooms are rare and cost a bit more each month, and a few extra amenities like cable TV, fast Wi-Fi, and private bathrooms are included. They're licensed by the Washington State Department of Social and Health Services and accept both Medicare and Medicaid.
Care at Highlands Best Care covers a range of health needs, from basic daily living help like bathing, grooming, and healthy meal prep, all the way to 24/7 medical care for conditions like Parkinson's, diabetes, dementia, stroke, congestive heart failure, COPD, and more. Services include wound care, trach tube and feeding tube management, catheter, colostomy, ostomy care, insulin injections, blood draws, UTI testing, oxygen care, dialysis support, and behavior and mental health support for depression and developmental disabilities. They can also help people who are bed-bound, use a Hoyer Lift for transfers, receive hospice and end-of-life care, and monitor blood sugar, blood pressure, and other vital signs. Special diets, incontinence care, and support for the visually and hearing impaired are available, too.
Residents at Highlands Best Care can enjoy home-cooked meals, housekeeping help, and comfort in a setting that tries to feel as close to family life as possible, where staff handle medication management and health appointments, and visiting nurses, doctors, therapists, and pharmacists can come in as needed. The facility features both indoor and outdoor common areas like gardens and patios for socializing or relaxing, and activities include exercise classes, movie nights, gardening, worship services, pet visits, and games. There's an on-site beauty and barber service, plus access to transportation for appointments and nearby parks or community events. Safety features include wheelchair and walker access, an emergency call system, a back-up generator, and a live-in provider. Residents can have visits from pets, but pets don't live there. Visiting hours run from 9 AM to 8 PM, with tour appointments available almost every day.
Rooms have air conditioning and residents get complimentary newspapers and magazines. The staff, described as skilled and understanding, create personalized care plans based on each resident's needs, offering a wide range of support, from lighter care to total care, and always with a focus on dignity, privacy, and comfort. Monthly prices for rooms typically range between $4,500 and $5,000. Highlands Best Care LLC doesn't have a big or fancy setting, but it's earned a steady reputation for putting safety, kindness, and consistency first, all in a quiet, supportive house where people can feel at home and get the help they need.
