Ponderosa Trails

    1902 245th Ave. SE Daniel runs tiburon estates AFH, Sammamish, WA, 98075
    3.0 · 5 reviews
    • Memory care
    AnonymousLoved one of resident
    2.0

    Lovely staff poor management depressing

    I appreciated the family-run staff - they were lovely, the care felt superb, the place was immaculately clean, smelled nice, quiet and comfortable, and the meals were very good. But the tour was pushy and high-pressure, management/owner was unfriendly and unhelpful (I witnessed scolding and was told the owner doesn't stay overnight), staff turnover is high, and there are almost no planned activities - the atmosphere felt dark and depressing. Not suitable for my coherent, active dad; I would not recommend it.

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    Amenities

    3.00 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      2.5
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      3.0

    Location

    Map showing location of Ponderosa Trails

    About Ponderosa Trails

    Ponderosa Trails sits at 1902 245th Ave. SE in Sammamish, WA, and keeps things simple with a small community that only has room for six residents, which helps everyone get to know each other and staff can focus better on care, and, well, it's true the staff are described as helpful, joyful, and kind which helps create a close, family-like feeling. Residents can choose private rooms and each room has a private bath, often with a full tub or a wheelchair accessible shower for safety and comfort, which is good for those needing extra support moving around, and there's even equipment for two-person transfers if needed. People who need high acuity care or have other health challenges such as diabetes or need help with incontinence can depend on 24-hour support from nurses and caregivers, and a doctor is on call when required, with the staff also prepared to assist with medication management, including things like insulin injections and regular blood sugar checks, which brings some reassurance for families.

    The whole place is single-story, which makes getting around easier whether someone uses a walker or a wheelchair, and the property includes indoor and outdoor common areas plus a swimming pool where residents can swim or relax, and there's parking for those who still drive, while community transportation is available for a cost for outings or errands. Meals always get attention, with nutritious home-cooked food, and there are kosher and vegetarian choices to respect different diets, plus snacks as requested, and some say the meals stand out for their taste and balance. Ponderosa Trails gives attention to memory care, with a secured memory care section, using technology like alarm bracelets and wander guard systems to help residents with dementia or Alzheimer's stay safe, and those who tend to wander or show unusual behaviors are accepted, thanks to the skilled staff and a dedicated building for memory care. Activities happen every day, both on-site and off-site, from simple games or exercises to Christian devotional services, and there's a beautician who comes in so residents can have their hair done without needing to go out, which seems to cheer people up.

    Respite stays are possible for those needing short-term help or when caregivers just need a break, with residents getting the same care as long-term folks, and the board and care model is there for seniors who want help with the day-to-day basics like bathing, dressing, and reminders about hygiene. Staff at Ponderosa Trails speak several languages including English, Romanian, Hungarian, French, and Italian, which can be helpful for those who feel more at home in their native tongue. The secure, caring setting fits seniors who have Alzheimer's or dementia, needing regular supervision, help with daily tasks, or just want to live in a place that's friendly and invested in quality care instead of flash or fancy extras. The cleanliness gets good reviews, and with the small size and hands-on attention, families often feel like their loved ones are seen and known here. The whole idea is to let seniors stay put even as their health changes, with flexible support for aging in place.

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