The Terraces at San Joaquin Gardens

    5555 North Fresno Street, Fresno, CA, 93710
    4.2 · 13 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Beautiful campus poor medical oversight

    I considered this nonprofit continuing-care community for my mother and was impressed by the beautiful, well-kept grounds and buildings, clean rooms, three dining venues, abundant activities, strong rehab/physical therapy and many amenities - truly an all-in-one campus. However, the reality fell short: understaffing, miscommunication, and inadequate weight/edema monitoring led to an ER escalation and felt like neglect despite promises of five-star care. It's also very expensive (around $95-100K buy-in, roughly $3,000+ monthly, internet extra) and the large campus layout meant my mother could be isolated or even have to walk outside to get dinner. Beautiful facility and great programs, but I couldn't trust the medical oversight, so we chose a newer, more compassionate alternative.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.23 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.4
    • Meals

      3.8
    • Amenities

      4.7
    • Value

      2.3

    Location

    Map showing location of The Terraces at San Joaquin Gardens

    About The Terraces at San Joaquin Gardens

    The Terraces at San Joaquin Gardens sits on 26 acres in Fresno, California, and offers a range of senior living options including independent living, assisted living, memory care, and skilled nursing care, so folks can stay in the same place even if their needs change over time, and it's a Life Plan Community too which means it covers continuing care. The campus feels homey with shaded spaces, flower gardens, outdoor walking paths, an enclosed courtyard, and lots of trees; people enjoy gardening, birdwatching, or just spending time outside. The apartments and cottage homes look modern and they fit a host of needs, with private and semi-private suites, kitchenettes or full kitchens, private bathrooms, air conditioning, cable TV, and free Wi-Fi so everyone can stay comfortable and connected. Safety is a big priority with emergency alert systems, a secured memory care building, wander alert technology, and 24-hour staffing that includes RNs, LPNs, and on-site nurses.

    Residents have plenty to do with movie nights in the theater, the billiards lounge, music and arts programs, water aerobics classes in the swimming pool and hot tub, raised gardening beds, a fitness center, a library, atrium, beauty salon, barber shop, and a computer room, so there's a nice mix of activities whether folks like to socialize or enjoy quiet hobbies. There are regular schedules of activities for all interests, including stretching, Tai Chi or chair yoga, brain fitness, arts and crafts, educational lectures, Wii bowling, trips, gardening club, live music, and even intergenerational programs with younger people coming in, while devotional services happen on-site, and residents can run their own little clubs too. The on-site wellness center offers therapy services like physical, occupational, and speech therapy, plus help with medication and diabetes management, wound care, respiratory treatments, IV therapy, and hospice support when needed. The community has specialized staff and programs for people with dementia or Alzheimer's, and can handle folks who may wander, need more supervision, or have behaviors related to memory illnesses.

    Meals get a lot of attention with restaurant-style dining options that serve up chef-prepared food made to order, with private dining rooms for special occasions and menus for special diets like low-sodium, gluten-free, sugar-free, vegetarian, and vegan, plus guest meals if visitors come by, and food is available all day. Housekeeping, laundry and dry cleaning, grocery shopping, move-in coordination, and concierge support take some everyday worries off folks' plates. The facility welcomes pets, which is important for residents who want to keep their cats or dogs with them. Parked cars are safe and there's complimentary transportation as well as paid rides for outings or appointments.

    Healthcare is personalized, based on each resident's needs, and covers everything from light help with bathing or eating, to heavy care with incontinence, non-ambulatory assistance, and help moving around using lifts or standby aid, and there's full nursing care for those with chronic conditions. The memory care building is secure and designed specifically for people with dementia, while the skilled nursing section supports those who need more help, whether short-term for recovery or long-term for ongoing issues, all with professional staff and personalized care plans. The community is nonprofit, licensed by the state of California (license number 100400544) with a capacity for up to 652 residents, and it's rated well by the Centers for Medicare & Medicaid Services. Being close to medical offices and major hospitals gives residents quick access to outside healthcare when needed.

    Overall, The Terraces at San Joaquin Gardens tries to bring together comfort, safety, support, and a mix of activities so older adults can stay active, healthy, and connected no matter what stage of life they're in, and families can feel reassured about a good level of care all on one big, friendly campus.

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