Mercy Retirement & Care Center

    3431 Foothill Boulevard, Oakland, CA 94601, USA
    3.9 · 44 reviews
    • Continuing care retirement community
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    For pricing and availability(510) 508-4507

    Pricing

    Amenities

    Healthcare services

    • Medication management
    • Physical therapy
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Mental wellness program
    • Assistance with bathing
    • Coordination with health care providers
    • Respite program
    • Rehabilitation program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision
    • 12-16 hour nursing

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions
    • Restaurant-style dining

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Private bathrooms
    • Air-conditioning
    • Kitchenettes
    • Fully furnished
    • Wifi

    Memory care community services

    • Specialized memory care programming

    Transportation

    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Community operated transportation
    • Transportation arrangement (medical)
    • Transportation to doctors appointments
    • Located close to restaurants
    • Located close to shopping centers

    Common areas

    • Wellness center
    • Pet friendly
    • Dining room
    • Outdoor space
    • Garden
    • Small library
    • Gaming room
    • Computer center
    • Fitness room
    • Beauty salon
    • Religious/meditation center
    • On-site market

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Scheduled daily activities
    • Community-sponsored activities
    • Resident-run activities
    • Planned day trips
    • Continuing learning programs

    3.93 · 44 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      3.9
    • Meals

      3.8
    • Building

      4.1
    • Value

      3.7

    Location

    Map showing location of Mercy Retirement & Care Center

    About Mercy Retirement & Care Center

    Mercy Retirement & Care Center stands as a distinguished senior living community with a legacy rooted in more than a century of caring service. Established in 1872, it offers a lush and welcoming campus in Alameda County where residents can experience an enriching lifestyle designed to support holistic well-being. The Center is dedicated to creating an environment where older adults can flourish physically, emotionally, and spiritually, guided by principles of faith, dignity, and compassion that have shaped its mission for generations.

    Residents at Mercy Retirement & Care Center benefit from an array of living options, including assisted living, memory care, skilled nursing, and short-term rehabilitation. These care services are thoughtfully designed to suit a wide variety of health requirements, emphasizing a person-centered approach to elderly care and pain management. Residents are regarded as unique individuals, and their independence and dignity are safeguarded in every aspect of daily life. As needs change, the community enables seamless transitions between levels of care, providing both long-term security and the comforts of home.

    The community’s accommodations feature private, deluxe, and dual studio apartments that are modern, light-filled, and tailored for recovery and relaxation. The atmosphere throughout the residence is both inviting and home-like, helping individuals feel secure and empowered. Mercy Retirement & Care Center recognizes the importance of cultivating joy and purposeful living. Residents are encouraged to make daily choices about their meals, activities, and engagement with the array of amenities on campus. Dining is a particular highlight; seasoned culinary teams craft menus focused on quality, taste, and nutrition with options featuring lean proteins, whole grains, fresh vegetables, and fruits. Meals are further enhanced by oversight from a registered dietitian to ensure each resident’s dietary needs and preferences are met.

    Life enrichment is at the core of the experience at Mercy Retirement & Care Center. A variety of programs and scheduled events populate the community calendar, celebrating traditions, wellness, and social connection. Spiritual support is accessible to all, with regular religious services and dedicated spaces for reflection and gathering. The maintenance-free lifestyle is notable, as housekeeping, laundry, and transportation are available alongside programming that fosters not only physical vitality but emotional and social well-being.

    Mercy Retirement & Care Center’s reputation for excellence is nationally recognized, most recently through awards for Best Memory Care, Best Continuing Care Retirement Community, and High Performing Memory Care from US News & World Report for 2025. These honors reflect the community’s unwavering commitment to exceptional care and an outstanding resident experience. Throughout, the aim is to provide a comfortable, secure, and vibrant home where each resident is empowered to live fully, supported by an experienced and attentive staff that values every individual’s story and journey.

    People often ask...

    State of California Inspection Reports

    11

    Inspections

    1

    Type A Citations

    2

    Type B Citations

    4

    Years of reports

    15 Aug 2024
    Reviewed allegations of staff not meeting dietary needs and not following feeding plan; both were unsubstantiated.
    19 Jun 2024
    Interviews and reviews revealed that the complaint of a specific resident living in the wrong building was false.
    12 Apr 2024
    Identified no deficiencies during the inspection.
    19 Mar 2024
    Confirmed no deficiencies found during inspection, all safety measures and records were in compliance.
    04 Jan 2024
    Confirmed no issues or deficiencies during the inspection visit following a change in control and governance of the facility.
    25 Apr 2023
    Reviewed allegations of staff not dispensing medication assistance, failure to report medication errors, and lack of resident care reappraisal. Allegations were found to be unsubstantiated.
    16 Mar 2023
    Identified deficiencies in safety and health protocols were cited during the inspection.
    • § 87458(b)(1)
    • § 87307(e)
    28 Dec 2022
    Confirmed complaint of denied visitors was unfounded.
    16 Mar 2022
    Found no deficiencies during inspection; facility maintains adequate supplies, proper screenings, PPE, and infection control measures in place.
    15 Sept 2021
    Confirmed incorrect dosage of medication given to resident as reported in incident report.
    • §
    17 Feb 2021
    Found financial abuse reported by home health agency staff on a resident, who was able to manage own cash resources. Police report filed.
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