Palm Village Retirement Community

    703 W Herbert Ave, Reedley, CA, 93654
    4.3 · 90 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Excellent care, clean, attentive, comfortable

    I placed my mom here and I'm very pleased: the staff are kind, attentive and professional, communication with family is excellent, and the community is spotless with beautiful, secure grounds. Meals (especially desserts) are great, rooms are spacious and clean with big-screen TVs, and there are lots of activities plus many on-site amenities (salon, chapel, fitness, dining, rehab). It's well-run for assisted living, memory care and skilled nursing, but assisted-living can be quiet at times, rules are a bit restrictive, and monthly cost may be a barrier. Overall my loved one is happy and well cared for - I'd consider moving here if it were affordable.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.33 · 90 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.7
    • Meals

      4.5
    • Amenities

      4.6
    • Value

      2.0

    Location

    Map showing location of Palm Village Retirement Community

    About Palm Village Retirement Community

    Palm Village Retirement Community sits in a quiet area and offers several types of senior care, so folks can choose from independent living, assisted living, memory care, skilled nursing, or continuing care all in one place, and you'll find the rooms set up as studio apartments, condos, or townhouse-style units, many of them with living rooms, full kitchens or kitchenettes, and every place has basics like air conditioning, showers, and wheelchair access, and there's a real focus on comfort with things like easy-to-reach ground floor units for people who need them. The community is well-known for letting residents keep their pets, and outside, there are walking paths, gardens, patios, and spots to gather and enjoy fresh air, and you'll see folks walking dogs, joining gardening clubs, or just relaxing in the common outdoor areas.

    Meals come prepared by a professional chef with communal dining options like a bistro, a 50's-style diner called Barbara's, vegetarian dishes, and special dining programs if someone has dietary needs, and residents can enjoy eating with others to keep a sense of community; there's also a café for lighter meals or snacks. The place keeps everyone busy with regular activities-art and craft rooms, a cooking club, game nights, movie nights, Wii bowling, and even a resident musical group-so there's something for everyone, from fitness programs like yoga and stretching to educational lectures, book discussion clubs in the library, and spiritual services in the chapel. They arrange group outings and field trips, and have transportation services to medical appointments or shopping, so residents aren't stuck if they want to go out and about, and there's both covered and uncovered parking for those who still have their own cars.

    For care, you'll find a skilled nursing facility on-site with over 100 beds and a staff ready 24 hours a day, and the nursing team manages everything from medication to personal hygiene help, diabetic care, to high-acuity and non-ambulatory support, plus physical, occupational, and speech therapist visits. If memory support's needed, there are both assisted living memory care and skilled memory care, with special programs for people with Alzheimer's or early-stage dementia, in smaller groups for more attention at the Wiebe Center, which is known for its staff-to-resident ratio being tighter than what's usually required. Personalized care plans mean the staff can adjust each person's services as their needs change, and they offer help with daily activities, bathing, dressing, housekeeping, laundry, and home maintenance, which gives families peace of mind. The community has priority access to the Wiebe Center for current residents, which helps avoid having to move if more care is needed.

    Amenities make life simple and social, with things like a fitness center, pool tables, a beauty shop, group exercise, on-site barber and haircut services, and scheduled visits from therapists. Regular activities help keep folks connected and active, while scheduled spiritual gatherings and a licensed chapel serve those who want them. Staff keeps the environment safe with a full emergency call system, 24-hour security, and state-licensed service (license number 100404809), which means it's up to all the latest standards. The community supports up to 262 residents and is owned by Mennonite Brethren Homes, drawing on their background in offering care to older adults, and their team helps with financial guidance and long-term care questions. Located near Reedley Pro-Script Pharmacy, Dutch Bros Coffee, and Reedley Mennonite Brethren Church, plenty of services and places of worship are nearby.

    Palm Village Retirement Community keeps a warm, welcoming environment, provides different levels of care based on what's needed, helps promote independence, and offers a variety of programs so people feel comfortable, spend their days meaningfully, and get the help they need as they age.

    People often ask...

    State of California Inspection Reports

    17

    Inspections

    1

    Type A Citations

    5

    Type B Citations

    5

    Years of reports

    11 Feb 2025
    Found an unsafe water temperature of 123 degrees Fahrenheit in a restroom off a common area, and a deficiency was noted.
    • § 87303(e)(2)
    11 Feb 2025
    Identified several health and safety concerns at the site, including updated disaster meeting locations, debris in the snack area, dirty beverage equipment, unsecured items outside, and damaged kitchen flooring; improvements were confirmed on follow-up.
    30 Jan 2025
    Identified multiple health and safety deficiencies during an unannounced visit, including uncovered restroom trash cans, improperly stored foods, debris in the snack area and a hole under the sink, dirty beverage servers and ice dispenser, white sputum in the hallway needing cleaning, a broken tile near the kitchen, unlocked tools outside, and overflowing trash bins; requested submission of administrator and related records by 2/7/25.
    • § 1569.695(a)(1)
    • § 87555(b)(29)
    • § 87309(a)
    • § 87303(a)
    22 Jan 2024
    Identified a positive COVID status at the site, with a return visit planned for an annual continuation. Requested the administrator’s certificate and several administrative and personnel documents to be submitted by 2/2/24; no deficiencies cited; exit interview completed.
    22 Jan 2024
    Inspection completed, no deficiencies found. Positive COVID case reported, documents requested for file update.
    14 Jun 2023
    Found that the alarm door was secure and opened with an entry code, and the courtyard alarm operated properly. Documented food temperatures prior to meals and food was kept covered during service; the above allegations are UNSUBSTANTIATED.
    14 Jun 2023
    Reviewed allegations concerning door alarms and food safety; no evidence found to support claims.
    23 Feb 2023
    Verified health and safety measures were in place, including required postings, physical distancing in common areas, and available PPE and supplies. No deficiencies were cited, and an exit interview was conducted.
    23 Feb 2023
    Completed an unannounced infection control/annual visit. No deficiencies cited, residents observed in good health and safety practices, required supplies and postings were up-to-date.
    17 Jun 2022
    Found the complaint alleging concerns about care unfounded and dismissed; interviewed the administrator and reviewed documentation; no deficiencies cited; exit interview conducted.
    17 Jun 2022
    Investigated a complaint about the facility; found unfounded and dismissed. No deficiencies cited. Exit interview conducted.
    26 May 2022
    Identified that medication intended for two residents was dispensed to the wrong resident.
    26 May 2022
    Confirmed incorrect medication was administered to residents during a follow-up visit by a Licensing Program Analyst.
    10 Feb 2022
    Approved the inclusion of two additional residents after confirming fire clearance, proper furnishings, a serviceable fire extinguisher, operational smoke and carbon monoxide detectors, and a safe water temperature; no deficiencies observed.
    10 Feb 2022
    Found infection control measures in place, including required postings, symptom screenings, ample PPE, and designated visitor areas; observed staff wearing masks and hand sanitizer available throughout. Found administrator provided required licenses and forms; no deficiencies identified.
    10 Feb 2022
    Confirmed compliance with required infection control practices during an unannounced inspection visit.
    • § 87465
    17 Feb 2020
    Conducted an inspection and found no deficiencies in the facility.

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