The Stratford

    601 Laurel Avenue, San Mateo, CA 94401, USA
    4.8 · 32 reviews
    • Continuing care retirement community
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    For pricing and availability(510) 508-4507

    Pricing

    Amenities

    Healthcare services

    • Medication management
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Mental wellness program
    • Assistance with bathing
    • Coordination with health care providers
    • Hospice waiver

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision
    • 12-16 hour nursing

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions
    • Restaurant-style dining

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Private bathrooms
    • Air-conditioning
    • Kitchenettes
    • Fully furnished
    • Wifi
    • Internet
    • Spa

    Transportation

    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Community operated transportation
    • Transportation arrangement (medical)
    • Transportation to doctors appointments
    • Located close to restaurants
    • Located close to shopping centers

    Common areas

    • Wellness center
    • Pet friendly
    • Dining room
    • Outdoor space
    • Garden
    • Small library
    • Gaming room
    • Computer center
    • Fitness room
    • Beauty salon
    • Outdoor patio
    • Family private dining rooms

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Scheduled daily activities
    • Community-sponsored activities
    • Resident-run activities
    • Planned day trips

    4.81 · 32 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.8
    • Meals

      4.6
    • Building

      5.0
    • Value

      4.6

    Location

    Map showing location of The Stratford

    About The Stratford

    The Stratford is a distinguished senior living community nestled in San Mateo, offering residents a vibrant and active environment. Known for its elegant ambiance and attentive service, The Stratford welcomes those seeking a luxurious lifestyle combined with the comforts of an engaged, supportive setting. Residents at The Stratford can enjoy an array of beautifully designed spaces, such as the piano entertainment room and the rooftop area, where memorable moments and social gatherings frequently take place. The community is adorned with inviting touches like floral arrangements and well-tended gardens that contribute to the overall atmosphere of relaxation and refined living.

    At The Stratford, residents find not only a place to live but a comprehensive environment aimed at fostering independence and satisfaction. The community emphasizes a holistic approach to well-being, as highlighted by its recognition with accolades such as the WELL at Scale badge and the U.S. News Best Independent Living distinction. Residents have access to a variety of entertainment options, enriching programs, and amenities designed to enhance their daily lives.

    Room rates at The Stratford start at $7,813 per month, reflecting the high standard of living and level of care offered. The community strives to provide residents with a thoughtful array of resources, comfortable accommodations, and meaningful activities that promote both wellness and an active lifestyle. The Stratford is dedicated to ensuring that every resident can fully embrace the opportunities and experiences available within this remarkable senior living environment.

    About Sunrise Senior Living

    Beginning with a single community in 1981, there are now more than 280 Sunrise Senior Living communities throughout the U.S. and Canada. Each of our communities maintains the mission laid out by Sunrise founders Paul and Terry Klaassen more than 40 years ago: to champion quality of life for all seniors. The Klaassens’ vision to redefine senior care resulted in a resident-centered approach to care that focuses on the individuality of each resident and has set the standard in the assisted living industry. We are defined by our people. Our team of serving hearts are guided by our mission, Principles of Service and Values – all of which help encourage independence, preserve dignity and enable freedom of choice for each resident.

    People often ask...

    State of California Inspection Reports

    12

    Inspections

    0

    Type A Citations

    1

    Type B Citations

    6

    Years of reports

    27 Aug 2024
    No violations were found during the inspection of staff and client files on 8/5/24.
    05 Aug 2024
    Reviewed facility with various apartments and common areas, ensuring safety measures, proper medication storage, emergency call systems, and staff certifications were in place. No violations were found during the inspection.
    05 Aug 2024
    Identified non-compliance with medication management regulations, with instances of medication storage and administration conducted without necessary consultation with residents and their physicians.
    • § 87468.1(a)(16)
    05 Aug 2024
    Determined that allegations of improper medication storage and administration were inconclusive. Status of executive director's administrator certification remains pending.
    13 Nov 2023
    Confirmed that only a set monthly fee is collected by Sunrise on behalf of the association and suggested the HOA communicate directly with Sunrise for further information on dues collected.
    13 Nov 2023
    Determined non-involvement of residents in management agreements and confirmed responsibility of the provider for selecting and paying management, deriving rights from ownership of easements. Found that Department approval and licensing are necessary for any management company hired, prohibiting HOA from selecting managers without a license.
    13 Nov 2023
    Reviewed contract revealed reduced protections for residents compared to HOA residents. Department not responsible for enforcing real estate regulations.
    13 Nov 2023
    Determined that the providers did not have a resident association to serve on, as required by law, but instead appointed representatives to meet with residents for semiannual meetings.
    18 May 2023
    Reviewed documents and interviewed staff regarding allegations of neglect related to a former resident experiencing abdominal discomfort and gastrointestinal issues, but insufficient evidence was found to substantiate the claims.
    22 Jul 2021
    Inspection observed good infection control practices and proper staff training, with no safety hazards or deficiencies found.
    21 Jun 2021
    Closed complaint referred to appropriate bureau for review of alleged misappropriation of resident funds.
    17 Dec 2019
    Met with administrator to discuss and provide amended complaint findings, no deficiencies cited during the inspection.
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