Otterbein Franklin SeniorLife Community

    1070 W Jefferson St, Franklin, IN, 46131
    4.0 · 89 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    4.0

    Friendly staff, clean; monitor care

    I've had a largely positive experience here - staff are friendly and caring, maintenance is responsive, the place is clean, the grounds and activities make it feel like home, and it brings real peace of mind. That said, care can be inconsistent: short staffing, dated rooms/bathrooms, billing/insurance headaches, and occasional reports of neglect/medication issues mean you need to monitor care closely. Overall I recommend it for the community and services, but go in eyes open.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Community services

    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.04 · 89 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.8
    • Meals

      3.9
    • Amenities

      3.7
    • Value

      2.3

    Location

    Map showing location of Otterbein Franklin SeniorLife Community

    About Otterbein Franklin SeniorLife Community

    Otterbein Franklin SeniorLife Community sits on 120 park-like acres and offers several choices for older adults, whether you're looking for independent living, assisted living, skilled nursing, or memory care for dementia and Alzheimer's, and they've also got short-term rehabilitation, respite care, and even care you can get at home, and they have options for both apartments and luxury cottage homes, including the Brookside Homes in a gated area. The campus comes with walking trails, a pond for fishing, tennis and pickleball courts, a playground, sidewalks, and a clubhouse with an indoor heated pool. There's a greenhouse if you want to garden, an art studio, a woodshop, and a computer lab, plus group classes like water aerobics, outdoor walking, and more in the exercise room and fitness center, and they offer activities from pickleball to ceramics to theme parties, games, and live entertainment.

    The community is faith-based, not-for-profit, and welcomes pets. It offers care with a focus on both safety and comfort, with medication reminders, medication management, regular check-ins, a 24/7 emergency response system, and staff to help with daily living needs like bathing, grooming, dressing, and meal preparation. You'll see registered nurses and a team ready to help, including with therapies like physical, occupational, or speech, whether you need long-term assistance or are just recovering; there's Alzheimer's care in special units and a Milestones dementia program, in addition to three memory support areas designed for every stage. Residents can choose private or shared suites and can move between independent and assisted living as needs change, sometimes without moving rooms.

    Meals are made fresh each day and cover various diets, and there's a renovated restaurant, a wood-fired pizza oven, and a hibachi grill, which gives you more variety at mealtime, and the community has earned recognition for its meals, activities, and friendly staff. Medical support comes from on-site nurses, therapists, and visiting doctors including podiatrists, psychiatrists, dentists, and more, with quick access to area clinics. Transportation and parking are provided, as well as air conditioning, WiFi, and wheelchair access, and housekeeping keeps the place clean. Otterbein Franklin includes respite care, hospice, adult day services, home health, and outpatient therapy, with month-to-month housing leases and flexible funding options like Medicaid, Medicare, private funds, and insurance. Residents can tour the community, meet the staff, sample dining options, and see daily activities in action. The community's SeniorLife Neighborhoods follow a small house model, so you can choose your schedule, decorate your space, and get care tailored to your habits.

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