River Hills Village

    20 Village Cir, Keokuk, IA, 52632
    3.9 · 14 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousStaff member
    2.0

    Great care, awful leadership, unsafe

    I lived and worked here, so I have mixed feelings. I loved my apartment, enjoyed working with residents, and therapy and many caregivers gave excellent, reassuring care that brought families peace of mind. But administration, HR and teamwork are weak - leadership in assisted living needs to change, some coworkers were uncourteous, and the food and distance from the cafeteria were disappointing. I also saw troubling lapses in ethics/incident response (a resident died within two days), so I'd be cautious about placing a loved one until management improves.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.86 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      2.6
    • Meals

      1.0
    • Amenities

      3.9
    • Value

      3.9

    Location

    Map showing location of River Hills Village

    About River Hills Village

    River Hills Village sits in Keokuk, Iowa, in Lee County at 20 Village Circle, and the place offers several living options for older adults, like assisted living, nursing care, and independent cottages, so people can choose what fits best, and there's skilled nursing care for folks who need extra support. The community's got apartments and cottages with kitchens, bathrooms, dining rooms, cable TVs, telephones, 24-hour emergency call systems, wheelchairs, smoke detectors, and sprinklers, making it easier for safety and daily use, and you'll find things like housekeeping, meals, transportation, and general upkeep part of the services. Around the buildings, there's a garage, a patio, a walking trail for fresh air, and spots like a beauty shop and barbershop so folks can get haircuts and feel good about themselves. River Hills Village also plans recreational things like exercise and religious programs, and there's Memory Lane for memory care and "fitness for the mind," which a lot of families find helpful when someone's dealing with dementia. For people wanting to stay sharp or get stronger after an illness, AJ's Fitness Center and the Bounce Back rehabilitation program are available, and River Hills Village runs a wellness program that tries to address different health needs. Emergency plans exist so residents and loved ones can know what to do if something goes wrong, and staff are on hand to give information or tours if you're interested in seeing the place. A contact button on their website lets families ask questions or get more details about services, amenities, or the memory care program, and the community shares information and refers folks to other providers when needed. Just as important, River Hills Village covers basic needs and offers apartments with different features, but the place also encourages folks to tour and ask any questions before deciding what matches their needs.

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