Day Brook Village Senior Living

    298 Jarvis Ave, Holyoke, MA, 01040
    3.4 · 45 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Generally good but concerning issues

    I visited and was impressed by the attractive, well-maintained facility, pleasant grounds, nice dining room and generally good-sized apartments; therapy services, safety focus and convenient location are definite pluses. I found many staff to be caring, knowledgeable and responsive - several nurses, aides and therapists went above and beyond - but staffing is inconsistent: understaffing, some rude or inattentive CNAs/nurses, and signs of management cost-cutting impacted care. Meals and activities are usually good, though some residents want more daily options; family communication can be spotty. Overall it felt like good value and I'd recommend it for many, but note there are confirmed cleanliness and communication concerns and some reports of serious care failures that warrant asking detailed questions before deciding.

    Pricing

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    Amenities

    Healthcare services

    • 24-hour nursing
    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Physical therapy

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Care with behavioral issues

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.44 · 45 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.5
    • Meals

      4.0
    • Amenities

      3.8
    • Value

      3.4

    Location

    Map showing location of Day Brook Village Senior Living

    About Day Brook Village Senior Living

    Day Brook Village Senior Living sits right in a residential part of Holyoke, Massachusetts, with its grounds backing onto the green space at Anniversary Hill Park, and you'll notice right away that it's got walking paths and outdoor spaces where residents can sit on patios or stroll around, enjoying views of the Pioneer Valley, and people often like to gather there for activities or quiet moments with loved ones. The place has a long history going back to 1902 as the Holyoke Home for Aged People, then as Loomis House, and it became the first Continuing Care Retirement Community (CCRC) in Massachusetts, changing locations to where it is now in 1981, so you get the sense that it's really been part of the community for a long time and they know how to help people age in place. Day Brook Village offers several types of living, such as independent living, the Easy Living@Day Brook Village program if someone needs more assistance, and it's also got skilled nursing and rehabilitation services for folks who need either long-term care or short-term rehab after an illness or injury, all connected so you can move between levels of care if needed without having to move out of your familiar community, which probably helps a lot with peace of mind.

    The place is run by Integritus Healthcare, which is a not-for-profit organization that puts what money it makes back into improving the community, and there's an emphasis here on keeping everyone feeling supported, comfortable, and like a family, not only with staff but among residents themselves. It's got amenities like chef-prepared meals, laundry and housekeeping, and people can choose from several floor plans in independent living, while the all-inclusive setup means you don't have to think about extra costs for every little thing. There's always something happening, with community activities and nutrition being a focus, since good meals are important for health as people get older. The staff tries to help people stay as independent as possible, but steps in with help if needed for extra care or supervision, especially as folks' needs change.

    Along with basic care, Day Brook Village pays attention to things like fall prevention, reducing antipsychotics, and easing transitions if someone needs to move from living more independently to needing more help, including specialized end-of-life care if that time comes. It's been accredited by CARF for its continuing care programs and person-centered long-term care community since 2007 and has received NRC Health Customer Approved and Employee Approved Awards, which are about how people who live and work there feel about their experience. Since it's part of the Massachusetts Healthcare Safety and Quality Consortium and takes part in wellness initiatives, there's always a focus on safety, wellness, and meeting each resident's needs in a straightforward way. If you want more details on services, amenities, or how the financial side works, the Day Brook Village Senior Living website has more information and useful tools for planning.

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