Hazel Findlay

    1101 S Scott Rd, Saint Johns, MI, 48879
    3.9 · 27 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Good rehab, but staff inconsistent

    I appreciated the impressive rehab program, attentive nurses, clean grounds and proximity to home, large rooms, and family-friendly scheduling. But staff are inconsistent - some go the extra mile while others are rude, inattentive or unprofessional; the front desk can be dismissive and help often takes too long. Meds are sometimes passed late, meals are poor and not diabetic-friendly, activities feel limited and sterile despite creative staff. Several wings are outdated (poor/no AC, hospital-like rooms), rehab space can be cramped, and I have had safety/neglect concerns. Overall a mixed experience - good if you need rehab, but be cautious about staffing and care oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.89 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      3.5
    • Meals

      2.3
    • Amenities

      3.0
    • Value

      3.9

    Location

    Map showing location of Hazel Findlay

    About Hazel Findlay

    Hazel I Findlay Country Manor in St. Johns, MI, offers several kinds of senior living, including long-term care, assisted living, retirement services, and nursing care. You'll find specialized care for Alzheimer's and options for respite and hospice stays. Hazel Findlay covers a lot, with help for daily living, medication management, and skilled nursing. People can use rehab services like physical, occupational, and speech therapy, plus cardiac therapy, pain management, stroke recovery, and orthopedic and neurological rehabilitation. The staff help with nutritional counseling, diabetes care, recreational therapy, respiratory needs, and pharmacy services, aiming to make things comfortable for everyone. There's a focus on a peaceful setting, but they don't shy from the work-nurses and assistants staff the facility at above average levels, which means more help is often close by compared to many other places. They do daily activities and have therapy equipment on site, and Clinton Commons is on the grounds, too. Hazel Findlay is a non-profit and takes Medicaid and Medicare. Visiting runs each day from 8:30 AM to 6:00 PM, with options for different hours if you arrange beforehand or use the buzzer system. Infection control includes COVID-19 testing if wanted. The center earned recognition from Newsweek as one of America's Best Nursing Homes for 2024 and also got a Bronze Commitment to Quality Award from the American Health Care Association. Hazel Findlay works under a continuing care model they call "Close to Home." There aren't many reviews, but people can find a photo gallery and more details online. CALD renewal and refresher courses, a Certified Assisted Living Director program, and regulatory resources for HFA & AFC are part of the offerings for those who need them. You won't find a lot of frills described, but the basics and key services get attention, and they stick to clear routines and support systems for seniors and families.

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