Ecumen North Branch

    5379 383rd St, North Branch, MN, 55056
    2.8 · 32 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Beautiful campus, unsafe inconsistent care

    I loved the clean, airy campus and my private one-bedroom with full kitchen - it felt independent and some staff (and the manager) were genuinely helpful. However care was inconsistent and often unsafe: missed showers, ignored call buttons/emergencies, unattended falls, medication errors, infections and soiled linens/diapers left, and even missing money were concerns. Staffing is inadequate (high turnover, low nights/weekends) and after-hours access/phones often go unanswered; leadership felt disengaged and defensive. Meals and nutrition were below average and special requests ignored. Bottom line: nice building and a few excellent caregivers, but poor management, unsafe/inconsistent hands-on care, and high cost make me wary.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    2.81 · 32 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.9
    • Staff

      2.5
    • Meals

      2.1
    • Amenities

      3.7
    • Value

      1.3

    Location

    Map showing location of Ecumen North Branch

    About Ecumen North Branch

    Ecumen North Branch is a senior living community located at 5379 383rd St, North Branch, Minnesota, sitting in a quiet country setting where people have a choice of independent living, assisted living, memory care, short-term transitional care, long-term care, and continuing care retirement apartments. The campus has served local seniors since 2007 and offers services run by a nonprofit organization with a history of over 160 years. The community focuses on helping older adults live with dignity and comfort, and there's a nursing home on site that provides a high level of medical and personal care for those who need it. There are trained staff members, including LPNs and RAs, along with leaders for dietary, grievance, and orientation roles. Steve Hunt serves as an internal organizer.

    There are certified beds for residents, and as of June 2025, 23 out of 67 beds remain available. Residents can use Medicare and Medicaid to help pay for the care, and legal protections make sure no one faces discrimination based on gender identity, orientation, source of income, or other protected factors. Memory care is available for people with Alzheimer's or other forms of dementia, with services designed to lower confusion and help keep residents safe from wandering. For those who need more intensive help, healthcare services cover diabetic care, incontinence care, high acuity needs, and bedside assistance. The community offers both indoor and outdoor common areas, spaces where residents and their guests can gather, and an arts room for creative activities. There are walking paths, sunny patios, and tricycles to make it easier to navigate the outdoor spaces, as well as transportation help for getting to appointments or events.

    People can bring cats or dogs within weight limits, as the property is pet friendly. Each apartment offers practical features, including wheelchair-accessible showers and bathtubs, carpeting, lots of natural light, and closets for storage. Every resident has access to a 24-hour call system for emergencies or help, and supervision is always available. Staff provide medication reminders, personalized exercise plans, assistance with daily routines, and organize both on-site and off-site activities to encourage social engagement.

    There's a Town Center, a barber or salon for grooming, parking for residents, and comfortable gathering spaces. Family and friends are welcome to visit and share meals in the dining area. The care team offers rehabilitation and therapy, both for people staying on campus and for those coming in for outpatient visits. Dietary services and staff trained to address grievances help with daily needs and concerns, and there's an online member portal for easy access to information.

    The community doesn't provide information about fitness centers, pools, doormen, hot tubs, or barbecue areas, and details about parking or garage options aren't listed. No specific details are available about the number or styles of housing units or interior finishes and accessibility features. The apartments are rented rather than sold, and the services are focused on fostering independence while giving the support needed to live safely and comfortably. There's a focus on innovative approaches to aging, sharing stories, offering caregiver support, and giving residents and their families resources for planning and education, which includes documentaries and an online glossary. Programs and events run throughout the year, helping everyone feel connected, welcomed, and supported.

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