AnonymousLoved one of resident
    3.0

    Clean facility but management issues

    I had a mostly positive experience: clean, modern facility with roomy units, outdoor sitting areas and a walking path, good food, affordable pricing, and many helpful, friendly staff - my dad is happy. However, management is inconsistent: an absentee/rigid administrator, poor staff oversight, schedule manipulation and unprofessional incidents (including a dog left in a bathroom for 10+ hours) raised serious safety concerns. I appreciate the genuinely caring staff but can't fully recommend the caregiving/management until leadership improves.

    Pricing

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    Amenities

    4.00 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      5.0

    Location

    Map showing location of Essex

    About Essex

    Essex offers a family-like setting for up to 12 seniors, with studio, one-bedroom, and shared rooms, each with a private bathroom and individual climate control, so folks are comfortable no matter the season, and with the resident age requirement at 55, you can expect a quieter environment, and the live-in administrator handles tough issues as they come up, while certified staff stay awake and on duty 24 hours a day to help with medication reminders, transfers, emergencies, and personal care needs. Meals are a big priority here, as the culinary team prepares three nutritious meals daily, with menus tailored to different tastes and dietary needs, and snacks are available too, and you'll find a dining room where folks gather, plus guest meals are on offer, making it easy for visitors to join. When it comes to health, Essex provides a whole range of care, including assisted living, Alzheimer's and memory care, home care, adult day care with Day Watch programs, skilled nursing care, hospice for end-of-life support, and respite care for short-term stays, so there's flexibility to match changing health needs, and visiting nurses, podiatrists, therapists, and a doctor on call help keep health care close at hand. For day-to-day living, Essex handles laundry, housekeeping, and medication management, and there are emergency call systems in each room, with accessible bathrooms for safety, and staff offer advice and planning to help families find the right care level, from light assistance to heavy support, with diabetic, incontinence, and non-ambulatory care available too. The community's got both indoor and outdoor common areas, so seniors can socialize, play games, or relax, and there are scheduled activities like birthday parties, movies, field trips, and spiritual services onsite and offsite, helping folks stay connected, while a full-time activities director keeps things moving, and transportation is available for a fee or you can use the nearby busline and parking lot if you drive. Pets, including cats and dogs, are allowed, so there's a bit of life and comfort in the halls, and with amenities like a beauty salon, guest services, and easy access to groceries, banks, and restaurants, daily errands are manageable. Independent living options let more active seniors keep their routines, while personal care homes across the Essex network mean some folks live in smaller houses with fewer than ten people, giving things a more intimate, homey feel, and Essex accepts a range of payment options including private pay, social security, VA benefits, and insurance, and the average monthly rate for a one-bedroom assisted living room runs about $1,915, plus fees for community, respite, or buy-in as needed. With community features like a colonial-style building, green spaces, and plenty of parking, Essex aims to make life easier for seniors looking for comfort, care, and a bit of peace as they age, so folks can see for themselves during scheduled tours that show what goes on day to day in this small, closely-knit community.

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