St. Andrew's at New Florence

    515 Picnic St, New Florence, MO, 63363
    3.2 · 13 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Some kind staff, many problems

    I had a mixed but mostly troubling experience. A few staff (notably Marsha) were wonderfully caring and gave my mother personal attention - she was happier because of them - but too many others were rude, defensive, and at times racist, and management was secretive and dismissive. The building felt dark and unkempt (urine smell in rooms, beds and bathrooms left dirty, rusted heater, overgrown landscaping), call lights were slow or ignored, and coordination/communication by nursing leadership was poor. Meals felt processed, activities were few and residents lonely, and the price felt outrageous for the condition. I can't strongly recommend this place unless you can be sure you'll get the handful of truly caring staff.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.23 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.2
    • Meals

      3.0
    • Amenities

      2.8
    • Value

      2.5

    Location

    Map showing location of St. Andrew's at New Florence

    About St. Andrew's at New Florence

    St. Andrew's at New Florence sits quietly in central Missouri, one mile north of I-70, surrounded by peaceful country views and the steady sound of birds, and it's been helping seniors since 1976, using a not-for-profit approach and staying guided by a local volunteer Board of Directors with support from St. Andrew's Management Services. The care center holds up to 120 people with both Medicare and Medicaid certified skilled beds and residential rooms, and the place offers a full range of care so folks don't have to move every time their needs change, since you'll find assisted living, memory care for those living with Alzheimer's disease, skilled nursing, long-term care, short-term rehabilitation, hospice, respite care, independent living, and even home care within the community. Residents get personal care and help with things like medication, bathing, and meals, all with 24-hour staff and a 24/7 emergency response system for safety, and there's always companionship, comfort, and efforts to help folks stay independent as much as possible, though staff steps in for more assistance when needed. The facility makes daily life smoother with meal help, laundry, and housekeeping, and there's scheduled transportation to get around. Care is personalized with tailored plans, and residents have access to onsite physical, occupational, and speech therapy services alongside general nursing care, nurse practitioner visits, and visits from outside healthcare providers. There's a real focus on keeping the environment secure and friendly-which shows through repeated 5-star CMS ratings and periods with no state deficiencies-plus the amenities are practical: every room has individually controlled temperatures, all standard utilities and basic cable are included, and staff take care of maintenance for comfort. Social life gets plenty of attention with home-style dining, a stocked library, party and game rooms, a computer room with Wi-Fi, a beauty and barber shop, a community garden, and a courtyard with seasonal flowers, which folks use for family visits and relaxation. For fun and well-being, residents join planned events, play games, enjoy regular wellness activities, and sometimes get visits from pets. Folks who live at St. Andrew's at New Florence find their days supported by a caring staff using specific care programs designed for their needs, and the environment feels more like home because of the simple comforts and neighborly approach.

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